Mamma's Shebeen in Greenside is closing its doors following the alleged rape of a minor by Mbuso Mandela.
702's Azania Mosaka spoke to CEO of Magna Carta, Vincent Magwenya, about the importance of crisis management to uphold a good brand reputation.
Listen to the interview below:
The rapid nature in which information flows means reputational damage can be suffered in a matter of seconds before escalating into a full-blown crisis.— Vincent Magwenya, CEO of Magna Carta
Issues of compliance with regards to under-age drinking and security should have been prioritised in this case.— Vincent Magwenya, CEO of Magna Carta