City of Joburg ends 10-year billing crisis, reports significant revenue increase

The City of Joburg on Thursday credited innovative solutions to ending the billing crisis which has plagued residents for over a decade.

702's Xolani Gwala spoke to EWN reporter Govan Whittles about the details of the annual report.

Listen to the interview below:

As a result of the billing crisis being resolved, the City of Joburg says they've been more efficient in collection of revenue from customers.

Govan Whittles, EWN reporter

This is a problem that has been coming along for over ten years, they are glad to finally have this behind them.

Govan Whittle, EWN reporter

Things such a smart meters, they have credited for resolving the crisis saying they no longer have officials going out to houses and bringing back incorrect bills.

Govan Whittles, EWN reporter

In another interview, Xolani spoke to City of Joburg's Group CEO, Njokweni Boqo, as he elaborated on the details of the annual report.

Listen to the interview below:

It is not possible to grow it over a 12-month period. Our revenue only increased by 8% to R42 billion.

Njokweni Boqo, City of Joburg Group CEO

The City has made significant progress... There's no way the Auditor-General would allow us to report numbers that are not real.

Njokweni Boqo, City of Joburg Group CEO

From the City's persepective, what we've been trying to do is a lot of campaigns from our side and opinion pieces in the paper to try explain how you read the bill.

Njokweni Boqo, City of Joburg Group CEO

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