The Department of Home Affairs will take application services online today as they launch their e-Channel portal in collaboration with Absa, FNB, Standard Bank and Nedbank.
The initiative will allow South Africans to apply online for passports and Smart ID cards and collect them at the nearest bank.
Home Affairs Director General Mkuseli Apleni explains that the department is moving from a paper process to a completely digitised service.
Today is an exciting day for us at Home Affairs, we are hosting the President to come unveil the e-Channel project to help people access our services in an easy, efficient and secure way online.— Mkuseli Apleni, Home Affairs DG
According to Apleni, the portal allows citizens to apply, submit supporting documentation, process EFT payments online and schedule a branch appointment for collection and completion.
Once you visit the branch, you only take a fingerprint and a photo because you've already done the other steps. When you leave, you'll receive an sms to confirm that your application has been recieved and in two days time you come and collect.— Mkuseli Apleni, Home Affairs DG
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