The Consumer Goods and Services Ombudsman (CGSO) has revealed that MTN is the most complained about company in its Annual Report for 2015/2016.
The ombudsman holds a record of 613 complaints by the mobile network’s consumers between March 2015 and February 2016.
Embattled MTN was followed by the JD Group and Vodacom.
The ombud also says complaints about other networks only reflect until July due to the network providers’ refusal to work with the CGSO.
The Money Show’s Bruce Whitfield interviewed Magauta Mphahlele, Chairperson of the CGSO.
Scroll down for quotes from the audio below.
Companies who don’t comply are in contravention of the Consumer Protection Act.— Magauta Mphahlele, Chairperson of the CGSO
All the companies listed have been willing to submit to the Ombudsman. MTN has, from the beginning, voluntarily come on board.— Magauta Mphahlele, Chairperson of the CGSO
The Money Show’s Bruce Whitfield interviewed Mayet.
The Money Show’s Bruce Whitfield interviews Daniel Silke, Political Economy Analyst at Political Futures Consultancy.
Interested in attending a free, two-year course in computer programming? Bruce Whitfield interviews the cofounder of WeThinkCode_.
The Money Show’s Bruce Whitfield interviews Futuregrowth Asset Management Chief Investment Officer Andrew Canter.
MTN CEO Sifiso Dabengwa is out. Phuthuma Nhleko is in. Bruce Whitfield interviews Nhleko about his plans to save one of SA’s largest companies.
We interview MTN’s Chairperson about MTN Zakhele’s listing of its ordinary shares as BEE securities on the BEE section of the JSE.
Ndlozi explains the significance of the the first chapter of his thesis: 'Trauma in the archives'.
The Money Show’s Bruce Whitfield interviews Steinhoff International Chairperson Christo Wiese.
Urologist Dr Shingai Mutambirwa says penile curvature is only a concern if it impedes a man's ability to have penetrative sex.
Analysts weigh-in with very different views on Dlamini Zuma's failures and achievements as chairperson of the African Union.
The EFF lawyer stole the show during the state capture report court battle.
Bruce Whitfield interviews the remarkable Wiese (net worth R100 billion!) about how it all began and where it’s going.
WIN R2000! But only if you can prove you're a whiz of the MTN Biz Quiz by answering the following three questions...
Is social trend Blesserfinder, where girls are allegedly matching up with rich 'benefactors' in exchange for sex, a real thing?