Business Unusual

Soon you will neither know nor mind talking to a machine

Facebook’s recent F8 conference focused heavily on its Messenger app. It currently allows users to use a variety of bots to arrange or obtain information more easily.

Getting news, buying flowers, booking cabs or arranging air travel can now be done via a text message anytime of the day or night.

What is a bot?

It covers a wide range of applications but they can be summarised as programs that perform automated tasks, many without human interaction, but some as a point of interaction with human inputs.

Non-human tasks

Bots like the Wikipedia's ClueBot monitor updates to the site and reverses edits that are classified as vandalism. It can check and correct as many as 9000 edits a minute and learns over time to be increasingly accurate in what it identifies.

Search engines use web crawlers that read and index the content of websites.

Some Twitter accounts like the Boggle bot plays a new game every 6 hours and keeps scores even though there is no human involved. Another called Stealth Mountain corrects anyone who tweets “sneak peak” and replies with the correction to say it should be “sneak peek”

There are dozens more.

Human tasks

Google’s search engine uses a natural language process to try understand what is being asked rather than simply find matches for the words typed in the input box. For example if you ask “Who is the Batman?” it knows that you are talking about a fictional character but that you most likely looking to know who plays the role and returns the names of all the actors that have played the role.

If you ask “Do I need an umbrella tomorrow?” it will return a weather forecast for where you are with the next day highlighted even though you did not expressly ask for the weather or specify where you are.

Microsoft has a caption bot that will describe what it sees in a picture and other that will determine if there is a person in it and what their gender and age is.

The How-Old bot correctly identified Bruce Whitfield's age (at the time the picture was taken).

The KLM messenger bot tracks all the details with your flight, ticket details, seat selection, dietary needs and updates on the departure time all while you can still message friends and look at pictures of cats.

X.ai aims to makes setting up meetings easier when someone requests to meet, you simply cc amy@x.ai and “she” will follow up and check your calendar for free time and check which works best for the person that would like to meet you. It would be interesting if two people with the bot look to arrange a meeting with each other.

It is a useful service, but this is also where we realise that there is still some way to go. The bot has a human checking all their moves, it is quite reliable but not quite there yet.

This was a similar response for those using the Facebook bots, they are a little slow sometimes and often don’t understand.

So rather than taking jobs away in the short term the new job of botsitter will create work for humans in the short term and even when they do get good enough to not need a sitter they will be doing work that few humans would want or would be able to do for as long and as accurately as humans.

One of the most impressive demonstrations of just how good AI can be is illustrated with a project to try create a painting to match Rembrandt style that might impress the master himself.

This is not a flash in the pan and while the tipping point may be a year or two away, it will not be too long before people will not only lament that fact that we don’t talk to people face to face anymore, they will remember fondly when we interacted online with other humans.


Recommended

by NEWSROOM AI
Read More
The impact of a fire in the US might spare South Africa from getting burned

The impact of a fire in the US might spare South Africa from getting burned

Eskom is in big trouble, but not as much as the Pacific Gas and Electric Company.

Back to the future! Here's what's in store for 2019...

Back to the future! Here's what's in store for 2019...

A look back at past predictions and what it says about what to expect in 2019.

The best things to listen to this holiday

The best things to listen to this holiday

What music can do for the soul, podcasts can do for the mind.

Signing is becoming obsolete, but you will still have a signature

Signing is becoming obsolete, but you will still have a signature

Confirming your identity will get easier, but there is a big catch.

Ryan is seven and reviews toys. For that he earned over R100 million last year

Ryan is seven and reviews toys. For that he earned over R100 million last year

Starting in 2015; a YouTube channel about toys has over 40 billion views.

Despite what you may think, you have no idea what a kilogram is

Despite what you may think, you have no idea what a kilogram is

It has been the same for 130 years but was changed in November.

Popular articles
Zondo commission's secretary implicated in Bosasa scandal - report

Zondo commission's secretary implicated in Bosasa scandal - report

Eusebius McKaiser spoke to investigative journalist at News24 Kyle Cowan on the latest developments in the inquiry.

Eusebius: 'We are living in a worse nightmare than we thought'

Eusebius: 'We are living in a worse nightmare than we thought'

Eusebius McKaiser shares his views on the former COO at Bosasa, Angelo Agrizz's testimony at the Zondo Commission.

Transnet receives R6.18 billion back from Chinese rail firm

Transnet receives R6.18 billion back from Chinese rail firm

Investigative Journalist at Amabhungane Susan Comrie says the advance payment was from a totally different contract.

Should Zimbabwe officially join South Africa in a monetary union?

Should Zimbabwe officially join South Africa in a monetary union?

What will happen to the rand if it does? Bruce Whitfield interviews Tim Nhamo, a currency specialist at Ironhead Trading.

South Africans are getting poorer and poorer

South Africans are getting poorer and poorer

It's not your imagination; we’ve lost a decade. Bruce Whitfield interviews Johann van Tonder, a researcher at Momentum.

No more swiping without sweating! Discovery Vitality introduces new swipe system

No more swiping without sweating! Discovery Vitality introduces new swipe system

The health programme piloted a new tag system at the exit points in a bid to crack down on fake gym visits at a few fitness clubs.

ANC will lose some power in 2019, but Cyril will still be president - astrologer

ANC will lose some power in 2019, but Cyril will still be president - astrologer

Astrologer from Soul Direction Dawn Carter gives us a horoscope forecast for South Africa in 2019.

[WATCH] Baby hilariously tries to eat mom's burritos

[WATCH] Baby hilariously tries to eat mom's burritos

Khabazela shares tweets and Facebook posts that have gone viral.

Bryan Habana opens up about money, and now having to buy his own clothes

Bryan Habana opens up about money, and now having to buy his own clothes

Bruce Whitfield interviews the legendary Springbok about his attitude toward money (hopes and fears, successes and failures, etc.)