Despite being in pain and bleeding, Ntombi Ndlovu's mother claims her daughter did not get the necessary help from hospital staff, and her twin babies died after birth.
Ndlovu's mother says her daughter was turned away by nurses at Chris Baragwanath Hospital several times, because the nurses believed she was seven months pregnant and was not in labour. This was despite Nldlovu bleeding and believing that she was in labour.
Bafana Msibi, Acting CEO of the Office of Health Standards Compliance (OHSC), said that his office has not received many cases like this, as the OHSC is still relatively new..
Listen to the interview below:
The child (Ntombi Ndlovu) went to the clinic when she was pregnant. The nurse there said that the child had miscalculated as she was seven months pregnant, not nine months pregnant— Phumzile Ndlovu, Ntombi Ndlovu's mother
Ntombi then phoned me saying that she was having complications. She went to the hospital and got checked by the nurse. The nurse said she is still not in labour, despite being in pain and bleeding. She didn't give my daughter any medication or refer her to a doctor— Phumzile Ndlovu, Ntombi Ndlovu's mother
She called me again after this, saying things have become more severe. The doctors made her do some exercises, and then she dilated and gave birth. The twins were then taken to another ward and we did not see them. The next day we were called as something was happening. We found out one of the twins had died. A few days later, the other twin died— Phumzile Ndlovu, Ntombi Ndlovu's mother
We would escalate the case to the complaints unit. The complaints unit would contact the complainant, and then investigate the case— Bafana Msibi, Acting CEO of the Office of Health Standards Compliance (OHSC)
There are complaints we are receiving, both from private and public, and we are investigating them— Bafana Msibi, Acting CEO of the Office of Health Standards Compliance (OHSC)
All I can assure is that the office (OHSC) will contact the mother for a clear story, and we will investigate— Bafana Msibi, Acting CEO of the Office of Health Standards Compliance (OHSC)