Fixing the Post Office – CEO Mark Barnes gives a progress report

The Money Show’s Bruce Whitfield interviewed South African Post Office CEO Mark Barnes.

Barnes gave an update on his work at the Post Office.

He also spoke about a new electronic service and avoiding a long strike.

Scroll down for quotes from the audio below.

The post office is an extraordinary mixture of past mistakes and future opportunities.

Mark Barnes, South African Post Office CEO

Some mornings I wake up feeling overwhelmed by the challenge.

Mark Barnes, South African Post Office CEO

You can now send a registered letter through the internet.

Mark Barnes, South African Post Office CEO

The old Post Office is innovating and becoming relevant.

Mark Barnes, South African Post Office CEO

India Post’s parcel growth last year was 170%. There’s no reason it shouldn’t happen here.

Mark Barnes, South African Post Office CEO

We made our first payment to creditors a couple of weeks ago.

Mark Barnes, South African Post Office CEO

We have a trust deficit [to overcome].

Mark Barnes, South African Post Office CEO

We enabled the growth of courier businesses in South Africa. We’ll be back in this space. And we can undercut the margins.

Mark Barnes, South African Post Office CEO

It is much easier to go to a Post Office than to go to a bank.

Mark Barnes, South African Post Office CEO

Even the collecting of chronic medicine should be done at the Post Office!

Mark Barnes, South African Post Office CEO

We want to be the reliable last mile.

Mark Barnes, South African Post Office CEO

When you delegate authority you delegate respect with it.

Mark Barnes, South African Post Office CEO

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