Discovery Vitality Active's Apple Watch deal points adjustment

Adjustments to Discovery's Vitality Active Rewards' Apple Watch deal have raised the concerns of some members.

Consumer journalist Wendy Knowler says that when Vitality adjusted its points allocation system on 1 April this year, many members who had taken on the Apple Watch deal believed they had earned enough points to pay for it, but did not qualify and were penalised.

Dr Craig Nossel, Head of Vitality Wellness at Discovery, says that the points rates were changed as there were some people who were gaming the points system. Dr Nossel also said that the heart rate for certain points earning were adjusted to satisfy more moderate and vigorous physical activity.

Knowler and Dr Nossel spoke to #NightTalk's Gugs Mhlungu and Sizwe Dhlomo.

Listen to the conversation below:

We launched Active Rewards in September last year. The main focus is how do we get people to be active on a more consistent basis

Dr Craig Nossel, Head of Vitality Wellness at Discovery

If we can incentivise and assist our members to become healthier, that then lowers the cost of healthcare, which we know is a major problem in the country

Dr Craig Nossel, Head of Vitality Wellness at Discovery

We've always said that we have a dynamic programme. We add benefits and we look at how do we get people to do things that are good for them for the right health outcomes

Dr Craig Nossel, Head of Vitality Wellness at Discovery

A lot of complainants were doctors, medical people who were members themselves

Wendy Knowler, consumer journalist

A lot of their (Vitality Active) members are very fit people... they are running marathons and doing a lot of extreme stuff. They are very upset, saying that a lot events theya re taking part in aren't recognised by the programme

Wendy Knowler, consumer journalist

I've had a lot of people saying the heart rate that is being set is not healthy, that people are pushing themselves too hard trying to get points

Wendy Knowler, consumer journalist
Read More
'No tangible or sustainable transformation in banking sector'

'No tangible or sustainable transformation in banking sector'

Chartered accountant Khaya Sithole says the 2004 Financial Charter has been rendered a very useless instrument.

It is possible to earn more than your boss

It is possible to earn more than your boss

Director for Search Partners International speaks about workplace dynamics and when an employee earns more than their boss.

How to combat South Africa’s sugar diabetes problem

How to combat South Africa’s sugar diabetes problem

Dr Sundeep Ruder says 3.85 million people have diabetes in the country and many of these cases are undiagnosed.

Political analyst calls for calm, 'ANC NEC meeting not about outcomes'

Political analyst calls for calm, 'ANC NEC meeting not about outcomes'

Dumisani Hlophe, political analyst, says sometimes it’s not about the outcome of the debate, but about the significance of it.

Grooming pains: The price of grooming your body hair

Grooming pains: The price of grooming your body hair

Clinical sexologist Professor Elna McIntosh describes the delicate grooming issues people encounter to look good.

For sale: Gauteng government owned property

For sale: Gauteng government owned property

Gauteng Infrastructure Development MEC Jacob Mamabolo describes the provincial government's plan to sell properties it owns.

Popular articles
Opinion: Laying equal blame on parents in Spur spat is wrong says Eusebius

Opinion: Laying equal blame on parents in Spur spat is wrong says Eusebius

He believes it's a moral cop-out to say the only thing going on in the video is two adults behaving badly in front of the kids.

[LISTEN] Eldorado Park activist's eyewitness account of fatal mob attack

[LISTEN] Eldorado Park activist's eyewitness account of fatal mob attack

Community Activist Dereleen James says there has been a surge of drug related crimes in the area, leading to a series of deaths.

Is Uber dying? Stuff’s editor explains…

Is Uber dying? Stuff’s editor explains…

High ranking employees are resigning en masse as crisis upon crisis pummel lossmaking Uber.

Spur CEO: Man's pic will be up at restaurants and he is not welcome

Spur CEO: Man's pic will be up at restaurants and he is not welcome

Spur CEO says staff aren't equipped for this kind of customer confrontation and he will consider reviewing their training manual.

WATCH: Spur bans man after heated spat caught on camera

WATCH: Spur bans man after heated spat caught on camera

A man has been banned from Spur after threatening a woman during a heated argument which was captured on video and has gone viral.

Spur tightens its belt as 'two for the price of one' Monday burger special ends

Spur tightens its belt as 'two for the price of one' Monday burger special ends

The CEO of Spur says food inflation has played a big role in making this difficult decision.

3 JSE shares you should invest right now (by Momentum)

3 JSE shares you should invest right now (by Momentum)

Looking for a hot tip, or three? Here’s what Momentum Head of Investments and Savings Steven Schultz is buying...

He was a loving family man - Joe Mafela’s niece

He was a loving family man - Joe Mafela’s niece

Legendary actor, Joe Mafela popularly known as Sdumo passed away on Saturday following a car accident.

Earn peanuts? How to best invest very small amounts...

Earn peanuts? How to best invest very small amounts...

Got a spare R200 or R300 a month? Here’s how to make that money work hard and grow…