Discovery Vitality Active's Apple Watch deal points adjustment

Adjustments to Discovery's Vitality Active Rewards' Apple Watch deal have raised the concerns of some members.

Consumer journalist Wendy Knowler says that when Vitality adjusted its points allocation system on 1 April this year, many members who had taken on the Apple Watch deal believed they had earned enough points to pay for it, but did not qualify and were penalised.

Dr Craig Nossel, Head of Vitality Wellness at Discovery, says that the points rates were changed as there were some people who were gaming the points system. Dr Nossel also said that the heart rate for certain points earning were adjusted to satisfy more moderate and vigorous physical activity.

Knowler and Dr Nossel spoke to #NightTalk's Gugs Mhlungu and Sizwe Dhlomo.

Listen to the conversation below:

We launched Active Rewards in September last year. The main focus is how do we get people to be active on a more consistent basis

Dr Craig Nossel, Head of Vitality Wellness at Discovery

If we can incentivise and assist our members to become healthier, that then lowers the cost of healthcare, which we know is a major problem in the country

Dr Craig Nossel, Head of Vitality Wellness at Discovery

We've always said that we have a dynamic programme. We add benefits and we look at how do we get people to do things that are good for them for the right health outcomes

Dr Craig Nossel, Head of Vitality Wellness at Discovery

A lot of complainants were doctors, medical people who were members themselves

Wendy Knowler, consumer journalist

A lot of their (Vitality Active) members are very fit people... they are running marathons and doing a lot of extreme stuff. They are very upset, saying that a lot events theya re taking part in aren't recognised by the programme

Wendy Knowler, consumer journalist

I've had a lot of people saying the heart rate that is being set is not healthy, that people are pushing themselves too hard trying to get points

Wendy Knowler, consumer journalist
Read More
How to combat South Africa’s sugar diabetes problem

How to combat South Africa’s sugar diabetes problem

Dr Sundeep Ruder says 3.85 million people have diabetes in the country and many of these cases are undiagnosed.

Political analyst calls for calm, 'ANC NEC meeting not about outcomes'

Political analyst calls for calm, 'ANC NEC meeting not about outcomes'

Dumisani Hlophe, political analyst, says sometimes it’s not about the outcome of the debate, but about the significance of it.

Grooming pains: The price of grooming your body hair

Grooming pains: The price of grooming your body hair

Clinical sexologist Professor Elna McIntosh describes the delicate grooming issues people encounter to look good.

For sale: Gauteng government owned property

For sale: Gauteng government owned property

Gauteng Infrastructure Development MEC Jacob Mamabolo describes the provincial government's plan to sell properties it owns.

"Twins are never identical" - Vivienne Lewin

"Twins are never identical" - Vivienne Lewin

Vivienne Lewin helps Gugs and Sizwe to understand the bond twins share with each other.

ANCYL looking for energetic young leaders

ANCYL looking for energetic young leaders

ANCYL spokesperson Mondli Mkhize spoke on #NightTalk about why the league wants an early elective conference for the ANC.

Popular articles
Driving lessons to be incorporated into SA school's curriculum

Driving lessons to be incorporated into SA school's curriculum

Spokesperson for Transport Minister, Dipou Peters, says learners will be given an opportunity to become good and safe drivers.

LISTEN: I paid for sound system from my own personal account - Phahlane

LISTEN: I paid for sound system from my own personal account - Phahlane

Acting National Police Commissioner Khomotso Phahlane says he paid for his R80 0000 sound system at his house in Pretoria.

Public servants to have their red carpet moment at SA politician awards

Public servants to have their red carpet moment at SA politician awards

The brains behind the South African Politician Awards denies that he is hosting the event to rub shoulders with political bigwigs.

Madonsela warns against appointing woman President as a proxy

Madonsela warns against appointing woman President as a proxy

Former Public Protector Advocate Thuli Madonsela addressed the Cape Town Press Club on a number of issues.

Lumka Oliphant sorry for insulting women while defending Minister

Lumka Oliphant sorry for insulting women while defending Minister

Minister Bathabile Dlamini's spokesperson says people should stop spreading lies that minister drinks alcohol.

It's not the end of the road... Top tips to improve your matric

It's not the end of the road... Top tips to improve your matric

"Recognise that it’s not the end, it’s the beginning." Expert advise for school-leavers who want to improve their results.

Meet Chuma Somdaka, a homeless artist who blogs about art

Meet Chuma Somdaka, a homeless artist who blogs about art

Chuma spends her days making art and her nights on a bench in The Company's Garden in Cape Town where she displays her artwork.