Discovery Vitality Active's Apple Watch deal points adjustment

Adjustments to Discovery's Vitality Active Rewards' Apple Watch deal have raised the concerns of some members.

Consumer journalist Wendy Knowler says that when Vitality adjusted its points allocation system on 1 April this year, many members who had taken on the Apple Watch deal believed they had earned enough points to pay for it, but did not qualify and were penalised.

Dr Craig Nossel, Head of Vitality Wellness at Discovery, says that the points rates were changed as there were some people who were gaming the points system. Dr Nossel also said that the heart rate for certain points earning were adjusted to satisfy more moderate and vigorous physical activity.

Knowler and Dr Nossel spoke to #NightTalk's Gugs Mhlungu and Sizwe Dhlomo.

Listen to the conversation below:

We launched Active Rewards in September last year. The main focus is how do we get people to be active on a more consistent basis

Dr Craig Nossel, Head of Vitality Wellness at Discovery

If we can incentivise and assist our members to become healthier, that then lowers the cost of healthcare, which we know is a major problem in the country

Dr Craig Nossel, Head of Vitality Wellness at Discovery

We've always said that we have a dynamic programme. We add benefits and we look at how do we get people to do things that are good for them for the right health outcomes

Dr Craig Nossel, Head of Vitality Wellness at Discovery

A lot of complainants were doctors, medical people who were members themselves

Wendy Knowler, consumer journalist

A lot of their (Vitality Active) members are very fit people... they are running marathons and doing a lot of extreme stuff. They are very upset, saying that a lot events theya re taking part in aren't recognised by the programme

Wendy Knowler, consumer journalist

I've had a lot of people saying the heart rate that is being set is not healthy, that people are pushing themselves too hard trying to get points

Wendy Knowler, consumer journalist

Recommended

by NEWSROOM AI
Read More
Meet the woman striking the gender balance in the energy sector

Meet the woman striking the gender balance in the energy sector

Noxolo Kahlana believes there are many opportunities for women in the energy sector and encourages women to jump on the bandwagon.

Should heads of state make public their health status?

Should heads of state make public their health status?

Following speculations on the health of Nigerian President Buhari, Gugs and Sizwe ask why head of states hide when they are sick.

A steep price tag may not always constitute a good bed

A steep price tag may not always constitute a good bed

702's Gugs and Sizwe chat to UCT sleep researcher about how much time and energy should go into choosing the right bed.

Suicide is prevalent among business owners - insurance advisor

Suicide is prevalent among business owners - insurance advisor

Karina Namhing, Director at Nam Inc analyses the reason insurance companies are reporting high suicide rates in 2016.

Why documentaries still matter

Why documentaries still matter

Movie Producer and long-standing industry member, Anant Singh speaks to 702's Sizwe Dlomo about the relevance of factual content.

Overbooking issue should have been resolved at the gate - airline expert

Overbooking issue should have been resolved at the gate - airline expert

Following a video that's been making the rounds online 702's Gugs and Sizwe ask if airlines are allowed to overbook.

Popular articles
7 ways the new child maintenance law cracks down on defaulters

7 ways the new child maintenance law cracks down on defaulters

The new regulation will see those found guilty of dodging child maintenance blacklisted, among other measures.

If Jordaan is innocent as he claims, he must sue for defamation - Bongani Bingwa

If Jordaan is innocent as he claims, he must sue for defamation - Bongani Bingwa

Safa President, Danny Jordaan has broken the silence on rape allegations against him and denies ever raping Jennifer Ferguson.

[LISTEN] Father shares how he shot the man who raped his daughter

[LISTEN] Father shares how he shot the man who raped his daughter

Johannesburg father, Chris says he had just come back from work when he walked in on an employee raping his 17 year old daughter.

Redi Tlhabi pays Afternoon Drive host Bongani Bingwa a visit this Women's Day

Redi Tlhabi pays Afternoon Drive host Bongani Bingwa a visit this Women's Day

Redi Tlhabi says one of the perceptions she'd like to debunk is that she never discusses politics all the time.

WATCH: Zuma denies crisis at Sassa, won't evaluate isiphithiphithi (chaos)

WATCH: Zuma denies crisis at Sassa, won't evaluate isiphithiphithi (chaos)

Zuma says he cannot be expected to act against Minister Bathabile Dlamini on social grants matter now before the ConCourt.

Competition Commission investigates five companies to stamp out price-fixing

Competition Commission investigates five companies to stamp out price-fixing

Commission says investigation into food and agro processing companies is important because of high levels of inequality in SA.

Who is Advocate Tembeka Ngcukaitobi?

Who is Advocate Tembeka Ngcukaitobi?

The EFF lawyer stole the show during the state capture report court battle.

3 easy questions could bag you R2000!

3 easy questions could bag you R2000!

WIN R2000! But only if you can prove you're a whiz of the MTN Biz Quiz by answering the following three questions...

Blesserfinder: Matching you with a sugar daddy near you

Blesserfinder: Matching you with a sugar daddy near you

Is social trend Blesserfinder, where girls are allegedly matching up with rich 'benefactors' in exchange for sex, a real thing?