Discovery Vitality Active's Apple Watch deal points adjustment

Adjustments to Discovery's Vitality Active Rewards' Apple Watch deal have raised the concerns of some members.

Consumer journalist Wendy Knowler says that when Vitality adjusted its points allocation system on 1 April this year, many members who had taken on the Apple Watch deal believed they had earned enough points to pay for it, but did not qualify and were penalised.

Dr Craig Nossel, Head of Vitality Wellness at Discovery, says that the points rates were changed as there were some people who were gaming the points system. Dr Nossel also said that the heart rate for certain points earning were adjusted to satisfy more moderate and vigorous physical activity.

Knowler and Dr Nossel spoke to #NightTalk's Gugs Mhlungu and Sizwe Dhlomo.

Listen to the conversation below:

We launched Active Rewards in September last year. The main focus is how do we get people to be active on a more consistent basis

Dr Craig Nossel, Head of Vitality Wellness at Discovery

If we can incentivise and assist our members to become healthier, that then lowers the cost of healthcare, which we know is a major problem in the country

Dr Craig Nossel, Head of Vitality Wellness at Discovery

We've always said that we have a dynamic programme. We add benefits and we look at how do we get people to do things that are good for them for the right health outcomes

Dr Craig Nossel, Head of Vitality Wellness at Discovery

A lot of complainants were doctors, medical people who were members themselves

Wendy Knowler, consumer journalist

A lot of their (Vitality Active) members are very fit people... they are running marathons and doing a lot of extreme stuff. They are very upset, saying that a lot events theya re taking part in aren't recognised by the programme

Wendy Knowler, consumer journalist

I've had a lot of people saying the heart rate that is being set is not healthy, that people are pushing themselves too hard trying to get points

Wendy Knowler, consumer journalist

Recommended

by THE NEWSROOM
Read More
Meet the woman striking the gender balance in the energy sector

Meet the woman striking the gender balance in the energy sector

Noxolo Kahlana believes there are many opportunities for women in the energy sector and encourages women to jump on the bandwagon.

Should heads of state make public their health status?

Should heads of state make public their health status?

Following speculations on the health of Nigerian President Buhari, Gugs and Sizwe ask why head of states hide when they are sick.

A steep price tag may not always constitute a good bed

A steep price tag may not always constitute a good bed

702's Gugs and Sizwe chat to UCT sleep researcher about how much time and energy should go into choosing the right bed.

Suicide is prevalent among business owners - insurance advisor

Suicide is prevalent among business owners - insurance advisor

Karina Namhing, Director at Nam Inc analyses the reason insurance companies are reporting high suicide rates in 2016.

Why documentaries still matter

Why documentaries still matter

Movie Producer and long-standing industry member, Anant Singh speaks to 702's Sizwe Dlomo about the relevance of factual content.

Overbooking issue should have been resolved at the gate - airline expert

Overbooking issue should have been resolved at the gate - airline expert

Following a video that's been making the rounds online 702's Gugs and Sizwe ask if airlines are allowed to overbook.

Popular articles
Almost 30 million SA ID numbers compromised after site hacked

Almost 30 million SA ID numbers compromised after site hacked

Independent Marketing Consultant in the Technology Space, Andrew Fraser says this looks like a leak and not a hack.

Signal jammers and other devices confiscated at China Mall

Signal jammers and other devices confiscated at China Mall

Several communications devices were confiscated from businesses in a raid by Icasa at China Mall on Wednesday.

Michael Jordaan (ex FNB CEO, ex Chair of Mxit) bares his soul about money

Michael Jordaan (ex FNB CEO, ex Chair of Mxit) bares his soul about money

The Money Show's Bruce Whitfield interviews Rain Director Michael Jordaan about his money beliefs and history.

'The university degree is dead'

'The university degree is dead'

Flux Trends founder Dion Chang gives five reasons why he believes getting a degree is past its sell by date.

3 easy questions could bag you R2000!

3 easy questions could bag you R2000!

WIN R2000! But only if you can prove you're a whiz of the MTN Biz Quiz by answering the following three questions...

5 ways the NSFAS funding model will change in 2017

5 ways the NSFAS funding model will change in 2017

The National Student Financial Aid Scheme (NSFAS) will pilot a new funding model in 2017. NSFAS chairperson Sizwe Nxasana explains.