Eskom operations and maintenance manager, Daphne Mokwena, says electricity outages in Soweto are a result of illegal connections and inefficient use of electricity.
Soweto residents looted shops, stoned cars and destroyed ATMs in Dube in a protest over electricity outages on Tuesday night.
Mokwena says Eskom is working on plans to normalise the issue.
This is due to our overloading networks. One of the reasons why our network is overloading is that in Soweto most of the stands have more than one family or household. Our network we design for one household per stand.— Daphne Mokwena, Eskom operations and maintenance manager
We also have people who are not paying, resulting into them using the electricity inefficiently. We also have customers who are by passing our meters and illegally connecting.— Daphne Mokwena, Eskom operations and maintenance manager
When I'm obviously not paying for the service I'm getting I can be wasteful.— Daphne Mokwena, Eskom operations and maintenance manager
City Power managing director, Sicelo Xulu, says the demand for electricity has increased as weather temperatures plummet in winter.
It's just the time of the year. I think I really need to emphasise the point.— Sicelo Xulu, City Power managing director
Listen to the full conversation below...