Money Matters: Do South African consumers complain enough about prices?

Could high prices for products in South Africa be driven by consumers not speaking out?

On #NightTalk, listeners enquired about why South Africa will not be among the countries which will be offered lower DStv subscription fees.

Multichoice recently announced that DStv subscription fees will be lowered in several African countries on 1 November.

There you've got a very good example of consumers saying 'no more, we're not prepared to accept this, its too much', and cancelling their subscriptions

Megan Power, consumer columnist

Last month, Parliament's Telecommunications and Postal Services Portfolio Committee heard how data costs in South Africa are higher than those of other countries on the continent, as the country saw the mobilizing of the #DataMustFall campaign.

Speaking to #NightTalk's Sizwe Dhlomo, consumer columnist Megan Power says that consumers in the country have used means other than activism to raise their concerns about prices.

We don't have major consumer activism in the country. But what we do have is more and more consumers taking advantage of the Consumer Protection Act, which is very broad and gives us rights which are unrivaled in most countries in the world

Megan Power, consumer columnist

Power says that although the country's Consumer Protection Act is very useful, it has nothing to do with prices.

She says that if consumers are not satisfied with price issues in the consumer market, the most effective way to make their voices heard, is to vote with their feet.

Social media is a brilliant way for consumers to voice their concerns

Megan Power, consumer columnist

It is not uncommon to find South Africans venting our their dissatisfaction with a business on social media.

Power says that if consumers voice their concerns in enough numbers and intelligently on social media, companies would get the message that their consumer base is unhappy.

Listen to the conversation below:


Recommended

by NEWSROOM AI
Read More
Money matters: How to protect your credit score

Money matters: How to protect your credit score

TransUnion's Salem Dyafta & NightTalk's Gugs and Sizwe discuss how one can manage a good credit score.

[LISTEN] Money Matters: How to deal with money issues in your relationship

[LISTEN] Money Matters: How to deal with money issues in your relationship

Night Talk’s Gugu Mhlungu and Sizwe Dhlomo interviewed Angelique Ruzicka, 'Moneybags' editor, about money problems in relationships and how to deal with them.

Money Matters: Do relationships between a saver and a non-saver last?

Money Matters: Do relationships between a saver and a non-saver last?

Angelique Ruzicka describes whether relationships between people who save and those who do not can be successful.

Money Matters: How cross border money transfers can be made easier

Money Matters: How cross border money transfers can be made easier

Gugs Mhlungu and Sizwe Dhlomo spoke to Raphael Grojnowski, Founder and Director of Mama Money about the company's low cost system.

Tips on how to teach children about money matters

Tips on how to teach children about money matters

Nikki Bush take us through the ins and outs of talking to children about money, saving and being careful with our hard earned cash

Popular articles
Madiba’s private secretary Zelda la Grange opens up about money (hers and his)

Madiba’s private secretary Zelda la Grange opens up about money (hers and his)

Bruce Whitfield interviews La Grange about her and Madiba's attitude to money (hopes and fears, successes and failures, etc.)

WATCH: The EFF has scored an own goal says Eusebius

WATCH: The EFF has scored an own goal says Eusebius

Eusebius McKaiser questions the party's use of vandalism during weekend demonstrations at H&M.

I was not introduced to Ajay Gupta - Grootes

I was not introduced to Ajay Gupta - Grootes

Stephen Grootes says he believes former Eskom CEO Brian Dames when said he was not formally introduced to the Gupta family.

Vavi: I can't sleep at night for making Zuma the president

Vavi: I can't sleep at night for making Zuma the president

Zwelinzima Vavi says South Africa is paying dearly for choices they've made in being angry with Mbeki and not thinking logically.

Why the PAC wants South Africa renamed Azania

Why the PAC wants South Africa renamed Azania

Pan Africanist Congress's Narius Moloto explains why it supports the name Azania, a word which he says has Arabic origins.

WATCH: Zuma denies crisis at Sassa, won't evaluate isiphithiphithi (chaos)

WATCH: Zuma denies crisis at Sassa, won't evaluate isiphithiphithi (chaos)

Zuma says he cannot be expected to act against Minister Bathabile Dlamini on social grants matter now before the ConCourt.

Who is Advocate Tembeka Ngcukaitobi?

Who is Advocate Tembeka Ngcukaitobi?

The EFF lawyer stole the show during the state capture report court battle.

3 easy questions could bag you R2000!

3 easy questions could bag you R2000!

WIN R2000! But only if you can prove you're a whiz of the MTN Biz Quiz by answering the following three questions...