Investigations have revealed that human error is to blame for the collision of two passenger trains in Tembisa on Monday.
Metrorail confirmed one person died and 243 people were injured as a result of the accident.
In an interview with 702's John Robbie, Metrorail spokesperson Lilian Mofokeng said support services are available to assist those affected by the traumatic incident.
We are passing our condolences to the family and wishing all those who were injured a speedy recovery.— Lilian Mofokeng, Gauteng Metrorail spokesperson
Mofokeng said that rail transport remained the "safest mode of transport" to carry high number of commuters, highlighting that accidents are few and far in between.
Listen to the interview below:
The driver passed the signal at danger and that is just unfortunate because passing a signal at danger is just like skipping a red robot.— Lilian Mofokeng, Gauteng Metrorail spokesperson