Today's Big Stories

Why you should double-check your cellphone contract plan

Many mobile users are unaware of the terms of their cellphone contract plans, particularly when upgrading packages or migrating to different networks.

Consumers often forfeit accumulated data and airtime when changing contract plans - even on the same service provider.

Steven Ambrose, CEO of tech consulting company Strategy Worx, says as many as 15 million contracts and 18 million subscribers are affected by lost carry-over data.

Ambrose advises that consumers need to speak to their service providers before making any contract changes.

He has encouraged consumers to ask about the carry-over policy that applies to their plans.

The mobile network business has fundamentally changed, offering classic, hybrid and converged plans for cellphone contracts.

According to Ambrose, network providers are faced with the tough task of integrating old and new product offerings into their established industry billing system.

We've all got this problem of sitting on packages that are, perhaps, a combination. A combination of old, new, data built-ons, data bundles etc., etc.

Steven Ambrose, CEO of Strategy Worx

Ambrose has cautioned consumers to see the provision of data and airtime as a service, rather than a physical product.

He says networks offer the ability to use a certain amount of predefined data or airtime - not the amount itself.

You're buying a service. You're not buying a product. It is essential for us to understand that data and airtime is a service.

Steven Ambrose, CEO of Strategy Worx

Have a listen to Steven Ambrose break it down:


This article first appeared on CapeTalk : Why you should double-check your cellphone contract plan


Read More
Veterans and ANC not on same page about terms of consultative conference

Veterans and ANC not on same page about terms of consultative conference

ANC vets want civil society groups present at the consultative conference, which they want held separately from another meeting.

Top SABC journos applauded for brave testimony

Top SABC journos applauded for brave testimony

EWN's Gaye Davis summarises the evidence of the SABC journalists who appeared before the ad hoc committee in Parliament.

If you're gona be a hero (and smash a car window), make sure you can prove harm

If you're gona be a hero (and smash a car window), make sure you can prove harm

A criminal lawyer explains what leg citizens can stand on if they witness a child or pet locked in a vehicle in risky conditions.

SABC 'in contempt of court' if Motsoeneng reports for duty, says DA

SABC 'in contempt of court' if Motsoeneng reports for duty, says DA

The DA's James Selfe says it is not clear whether SABC's Hlaudi Motsoeneng will be either fired or suspended pending an inquiry.

Tweeps throw shade as court shows Motsoeneng the door

Tweeps throw shade as court shows Motsoeneng the door

A judge has ruled that Hlaudi Motsoeneng should not hold any position at the SABC and Twitter has wasted no time reacting.

5 tips on how to save data

5 tips on how to save data

Network operators aren't cheating you out of data, explains tech expert Duncan McLeod.

Popular articles
Dr Mbuyiseni Ndlozi opens up about his thesis

Dr Mbuyiseni Ndlozi opens up about his thesis

Ndlozi explains the significance of the the first chapter of his thesis: 'Trauma in the archives'.

German prosecutors probing Steinhoff CEO Markus Jooste (for accounting fraud)

German prosecutors probing Steinhoff CEO Markus Jooste (for accounting fraud)

The Money Show’s Bruce Whitfield interviews Steinhoff International Chairperson Christo Wiese.

So what exactly is radical economic transformation?

So what exactly is radical economic transformation?

Wits associate professor of economics Christopher Malikane speaks to Azania Mosaka about the term that is being bandied about.

Is it normal to have a curved penis? Dr Shingai explains

Is it normal to have a curved penis? Dr Shingai explains

Urologist Dr Shingai Mutambirwa says penile curvature is only a concern if it impedes a man's ability to have penetrative sex.

Who is Advocate Tembeka Ngcukaitobi?

Who is Advocate Tembeka Ngcukaitobi?

The EFF lawyer stole the show during the state capture report court battle.

3 easy questions could bag you R2000!

3 easy questions could bag you R2000!

WIN R2000! But only if you can prove you're a whiz of the MTN Biz Quiz by answering the following three questions...

Blesserfinder: Matching you with a sugar daddy near you

Blesserfinder: Matching you with a sugar daddy near you

Is social trend Blesserfinder, where girls are allegedly matching up with rich 'benefactors' in exchange for sex, a real thing?