Problems at 10111 call centre needs to be solved urgently - SAPU

South African Police Union (Sapu) President, Mpho Kwinika, says there are problems at the 10111 emergency call centre.

He says they went from problems of salary grading and moved to issues of manpower. If these issues are not managed properly they may cause very serious problems with service delivery.

Kwinika says these issues were first raised in 2013 but the then management union bashing scuppered the mediation process and the problems remained unresolved.

We were shocked to learn that those problems which were raised weren't resolved because General Phiyega said she did not want the unions to go into that environment.

Mpho Kwinika, President of SAPU

We believe that anybody who is working within the policing environment is rendering an essential service and as a result, we need to make sure that we do not create a problem that will lead to people going on strike,

Mpho Kwinika, President of SAPU

The problem of salary grading has been taken to acting national police commissioner Khomotso Phahlane who has already solved the first batch under review, said Kwinika.

To hear more on 10111 challenges, please listen below:


Recommended

by NEWSROOM AI
Read More
10111 workers threaten to go on strike over salary dispute

10111 workers threaten to go on strike over salary dispute

South African Police Union members say suspended National Police Commissioner Riah Phiyega promised to increase their pay in 2013.

Police union warned against Ntlemeza's appointment

Police union warned against Ntlemeza's appointment

The South African Policing Union has called on Police Minister Nathi Nhleko to reverse the appointment of Mthandazo Ntlemeza.

Police union wants NPA to investigate cases of dodgy crime intelligence cops

Police union wants NPA to investigate cases of dodgy crime intelligence cops

Police Minister Nathi Nhleko says the probe into officers in the unit accused of crimes, has been closed.

Working relationship with communities will curb spate of cop killings - Sapu

Working relationship with communities will curb spate of cop killings - Sapu

At least 60 police officers have been killed in 2015 and the South African Police Union says a plan must be put in place to deal with this specific kind of criminality.

The rise and rise of “procurement” and the Chief Procurement Officer

The rise and rise of “procurement” and the Chief Procurement Officer

Procurement is getting increasingly important. We interviewed Telkom’s CPO about the science of this vital function.

Popular articles
Dubai-based Mara Group opens South Africa’s first smartphone factory

Dubai-based Mara Group opens South Africa’s first smartphone factory

The Money Show’s Bruce Whitfield interviews Toby Shapshak (Publisher at Stuff magazine) about the R1.5 billion investment.

'We discuss stocks and options with our children at the dinner table'

'We discuss stocks and options with our children at the dinner table'

Bruce Whitfield interviews Basetsana Kumalo about her attitude to money (hopes and fears, successes and failures, etc.).

'Had abuser been a male teacher, we would have had a crazy outcry from society'

'Had abuser been a male teacher, we would have had a crazy outcry from society'

Pundits discuss the sexual misconduct allegations at Bishops Diocesan College in Cape Town.

[WATCH] Boy explaining what he heard when parents had sex goes viral

[WATCH] Boy explaining what he heard when parents had sex goes viral

Khabazela shares tweets and Facebook posts that have gone viral.

It's VW, but not as you know it - Why did Volkswagen change its logo?

It's VW, but not as you know it - Why did Volkswagen change its logo?

John Maytham asks what's behind Volkswagen's new-look logo...

[WATCH] Woman faints after hairdresser cuts 12-inch hair without telling her

[WATCH] Woman faints after hairdresser cuts 12-inch hair without telling her

Khabazela shares tweets and Facebook posts that have gone viral.