Some people are more comfortable with confrontation than others, but it is learned behaviour, explain psychologist Dr Helgo Schomer.
He says situational anxiety cautions the mind and creates unease which can make confrontation ineffective.
We can go through a brain paralysis through anxiety and that's not good because you need your marbles with you when confronting someone.— Dr Helgo Schomer, behavioural psychologist
Dr Schomer says while confrontation brings fear, discomfort and feeling of threat, these emotions can be moderated by preparation.
These steps will help you confront situations better, advises Dr Schomer:
- delay confrontation and put some time between responding to something
- distinguish whether it is a disagreement, discussion or major conflict
- write down your thoughts and views - and sort through the points you want to raise
- try and be a diplomat, speak first and avoid cornering someone or lashing out
- moderate your language
Take a listen to his expert opinion:
@Eusebius It is better to strike when the iron is cold.— Aubrey Matshiqi (@MatshiqiAubrey) January 31, 2017