Legislative gaps in timeshare industry probed by National Consumer Commission

The National Consumer Commission will be launching an investigation into conduct of major holiday clubs operating in South Africa.

The probe into the 'timeshare/ vacation ownership industry was announced by Commissioner Ebrahim Mohamed this week in light of a range of complaints by consumers.

Some of the allegations include complaints from customers who say they were duped into signing up for lifetime contracts ; overbooking and over-selling accommodation; excessive levy increases as well as threats of legal action if members cannot pay up.

READ: How to rid yourself of binding timeshare contracts

We have been receiving complaints about the time share industry for years now, we have received since I was the DGI in excess of 2 000 complaints.

Ebrahim Mohamed , National Consumer Commissioner

There were gaps in the legislation for instance that didn't cover consumer protection adequately. So we thought that a study of the entire industry from A-Z to cover not only consumer complaints but issues such as how are points calculated in the point system because that is the system that causes most of the complaints.

Ebrahim Mohamed , National Consumer Commissioner

Click on the link below for the full interview...

Read More
Jakes Gerwel Entrepreneurial School in Bonnievale gives hope for the future

Jakes Gerwel Entrepreneurial School in Bonnievale gives hope for the future

A heartwarming story of a community working together to create a no fee school of excellence with a generosity of spirit.

"Withdrawal of Mandela book a form of censorship"

"Withdrawal of Mandela book a form of censorship"

UP Publishing professor Beth le Roux argues that Penguin Random House did not have to withdraw the controversial book.

Faith Muthambi snubs Parliamentary Committee meeting

Faith Muthambi snubs Parliamentary Committee meeting

MPs have agreed to issue a summons for her to answer questions in the national legislature and pay costs of meeting cancellation.

Bird flu hits Heidelberg area of W Cape

Bird flu hits Heidelberg area of W Cape

MEC for Economic Opportunities Alan Winde says cases have been picked up on two farms in the Heidelberg area.

How to rid yourself of binding timeshare contracts

How to rid yourself of binding timeshare contracts

Many of those who bought the idea of cheap holidays end up with points they can't use. How do you get out of the contract?

Excitement is building over Durban's 2022 Commonwealth Bid

Excitement is building over Durban's 2022 Commonwealth Bid

Durban sells itself as 'South Africa's playground', and anyone who has been on vacation to the city would agree that it offers world class entertainment.

Popular articles
It's not the end of the road... Top tips to improve your matric

It's not the end of the road... Top tips to improve your matric

"Recognise that it’s not the end, it’s the beginning." Expert advise for school-leavers who want to improve their results.

Pamela Nomvete on her downfalls as actress, and 'climbing back'

Pamela Nomvete on her downfalls as actress, and 'climbing back'

This week Xolani Gwala's speaks to former Generations actor Pamela Nomvete for #WhatInTheWorldHappenedTo feature.

Meet the founder of Capitec Bank, named ‘Best Bank on Earth and Cheapest in SA’

Meet the founder of Capitec Bank, named ‘Best Bank on Earth and Cheapest in SA’

Michiel le Roux speaks about the fascinating story behind the little bank that has the Big 4 shaking in their boots.

Best way to get richer (especially if you’re between ages 20 and 45)

Best way to get richer (especially if you’re between ages 20 and 45)

Still young(ish)? Consider the single best thing you can do to increase your wealth by much more than the inflation rate.

3 easy questions could bag you R2000!

3 easy questions could bag you R2000!

WIN R2000! But only if you can prove you're a whiz of the MTN Biz Quiz by answering the following three questions...

Blesserfinder: Matching you with a sugar daddy near you

Blesserfinder: Matching you with a sugar daddy near you

Is social trend Blesserfinder, where girls are allegedly matching up with rich 'benefactors' in exchange for sex, a real thing?

5 ways the NSFAS funding model will change in 2017

5 ways the NSFAS funding model will change in 2017

The National Student Financial Aid Scheme (NSFAS) will pilot a new funding model in 2017. NSFAS chairperson Sizwe Nxasana explains.