Legislative gaps in timeshare industry probed by National Consumer Commission

The National Consumer Commission will be launching an investigation into conduct of major holiday clubs operating in South Africa.

The probe into the 'timeshare/ vacation ownership industry was announced by Commissioner Ebrahim Mohamed this week in light of a range of complaints by consumers.

Some of the allegations include complaints from customers who say they were duped into signing up for lifetime contracts ; overbooking and over-selling accommodation; excessive levy increases as well as threats of legal action if members cannot pay up.

READ: How to rid yourself of binding timeshare contracts

We have been receiving complaints about the time share industry for years now, we have received since I was the DGI in excess of 2 000 complaints.

Ebrahim Mohamed , National Consumer Commissioner

There were gaps in the legislation for instance that didn't cover consumer protection adequately. So we thought that a study of the entire industry from A-Z to cover not only consumer complaints but issues such as how are points calculated in the point system because that is the system that causes most of the complaints.

Ebrahim Mohamed , National Consumer Commissioner

Click on the link below for the full interview...

Read More
City of Cape Town pours  12 000 bottles of confiscated booze down the drain

City of Cape Town pours 12 000 bottles of confiscated booze down the drain

Most of the liquor was confiscated around the 2016 December period.

'Remodelled ANAs will need buy-in from teacher unions and schools'

'Remodelled ANAs will need buy-in from teacher unions and schools'

The highly contested ANAs will be replaced with a new assessment model, the Department of Basic Education has announced.

Lynne Brown and DA to meet over claims of Eskom's destruction of key documents

Lynne Brown and DA to meet over claims of Eskom's destruction of key documents

Minister Lynne Brown told the media ahead of her budget vote that allegations around Eskom and Molefe needs to be cleared up.

Martin van Breda caught off guard by his attacker, suggests pathologist

Martin van Breda caught off guard by his attacker, suggests pathologist

A pathologist says Henri van Breda's father had no defensive injuries and the blow that killed him most likely came from behind.

How to rid yourself of binding timeshare contracts

How to rid yourself of binding timeshare contracts

Many of those who bought the idea of cheap holidays end up with points they can't use. How do you get out of the contract?

Excitement is building over Durban's 2022 Commonwealth Bid

Excitement is building over Durban's 2022 Commonwealth Bid

Durban sells itself as 'South Africa's playground', and anyone who has been on vacation to the city would agree that it offers world class entertainment.

Popular articles
Roger Moore has died, age 89

Roger Moore has died, age 89

Listen to Roger Moore opening up to CapeTalk's Melanie Verwoerd about his life, acting and being James Bond.

Budget 2017: DA hoped for spending cuts, not tax increases

Budget 2017: DA hoped for spending cuts, not tax increases

The DA believes that raising taxes is not the answer to South Africa's economic woes and propose more cost-cutting for government.

Meet self-made millionaire (net worth – R400m!) property mogul Sisa Ngebulana

Meet self-made millionaire (net worth – R400m!) property mogul Sisa Ngebulana

How did Ngebulana build his empire? The Money Show’s Bruce Whitfield interviewed him for his weekly “ShapeShifter” feature.

Earn peanuts? How to best invest very small amounts...

Earn peanuts? How to best invest very small amounts...

Got a spare R200 or R300 a month? Here’s how to make that money work hard and grow…

How Naspers paid peanuts for Tencent (China’s most valuable company)

How Naspers paid peanuts for Tencent (China’s most valuable company)

In 2001 Naspers invested $32 million in (then tiny) Tencent. Learn more about the wildly profitable Chinese behemoth...

Blesserfinder: Matching you with a sugar daddy near you

Blesserfinder: Matching you with a sugar daddy near you

Is social trend Blesserfinder, where girls are allegedly matching up with rich 'benefactors' in exchange for sex, a real thing?

5 reasons why the tourism industry is sceptical about the latest numbers

5 reasons why the tourism industry is sceptical about the latest numbers

The tourism industry is questioning the veracity of the surprisingly upbeat tourism figures and the timing of their release.