Bad cost cutting decisions may be behind British Airways IT glitch - tech expert

A huge IT system failure over the weekend in the United Kingdom has affected British airways, leading to it cancelling all flights at London’s Heathrow and Gatwick airports.

Arthur Goldstuck, Managing Director at WorldWideWorx says the crash at the airline is an indication of just how vulnerable people are to IT glitches and business strategies.

It's a question of being vulnerable to poor decision-making with regards to cost cutting because that's ultimately what appears to be what's behind the both the main IT system globally and the backup system could go down at the same time.

Arthur Goldstuck, Managing Director at WorldWideWorx

In 2016, the airline appointed a new CEO who came from a low-cost airline, where the emphasis was on cost cutting, adds Goldstuck

There are certain areas where you simply don't cut costs. The first one, in an airline, is safety on the plane itself and the second one is the IT system where you control everything.

Arthur Goldstuck, Managing Director at WorldWideWorx

Goldstuck adds that there is a mindset amongst some CEO's that suggests that IT is a background function.

IT systems are what make it all possible, Goldstuck goes on to say, and one of the real failures of this incident was the inability of the airline to communicate its problems to its customers.

Listen to the full report here:


Recommended

by NEWSROOM AI
Read More
Wits Nehawu members down tools over salaries

Wits Nehawu members down tools over salaries

Nehawu Wits acting secretary Tumisho Madihlaba says negotiations with management deadlocked resulting in a strike.

Former Eskom interim CEO Sean Maritz under fire for signing off R400 mil payment

Former Eskom interim CEO Sean Maritz under fire for signing off R400 mil payment

‘Documents show that the fee contract was entered into by Anoj Singh & signed off by the acting CEO Sean Maritz' - Chris Yelland

‘Qedani Mahlangu helped people die then she ran away’ – Stephen Grootes

‘Qedani Mahlangu helped people die then she ran away’ – Stephen Grootes

Stephan Grootes shares his views on the events that unfolded at Life Esidimini and comments on Qedani Mahlangu’s apology.

Metrorail train derails due to vandalism on the central line

Metrorail train derails due to vandalism on the central line

The Central line was set to resume services on Thursday but has been postponed due to vandalism at Heideveld and Netreg stations.

Hawks Mulaudzi neither confirms or denies reports about possible Guptas arrests

Hawks Mulaudzi neither confirms or denies reports about possible Guptas arrests

Hawks spokesperson confirmed working closely with the NPA but cannot disclose cases it is working on until people are charged.

South Africa scores a Silver Gilt at the Chelsea Flower Show against all odds

South Africa scores a Silver Gilt at the Chelsea Flower Show against all odds

Even with donated plants, South Africa got silver for their efforts after most of the plants were impounded at Heathrow Airport.

Popular articles
Why 96% of small businesses fail (and what to do about it)

Why 96% of small businesses fail (and what to do about it)

The Money Show’s Bruce Whitfield interviews Raiz Corp CEO Allon Raiz who reviews “The E-Myth Revisited” by Michael E. Gerber.

Why the PAC wants South Africa renamed Azania

Why the PAC wants South Africa renamed Azania

Pan Africanist Congress's Narius Moloto explains why it supports the name Azania, a word which he says has Arabic origins.

So what exactly is radical economic transformation?

So what exactly is radical economic transformation?

Wits associate professor of economics Christopher Malikane speaks to Azania Mosaka about the term that is being bandied about.

‘My worst fear is being 80 years old and poor’ – famed actor Dr. John Kani

‘My worst fear is being 80 years old and poor’ – famed actor Dr. John Kani

"My earliest memory of money is my father saying, ‘Why do you want to do this thing? How are you going to feed the family?'"

Who is Advocate Tembeka Ngcukaitobi?

Who is Advocate Tembeka Ngcukaitobi?

The EFF lawyer stole the show during the state capture report court battle.

3 easy questions could bag you R2000!

3 easy questions could bag you R2000!

WIN R2000! But only if you can prove you're a whiz of the MTN Biz Quiz by answering the following three questions...