Africa Connected

Global BPO competition, no match for Mauritius

On the last leg of her Africa Connected fact-finding mission for Standard Bank, acclaimed journalist Nikiwe Bikitsha stops by the Apollo Blake to get a better understanding of the BPO trend.

Business Process Outsourcing (BPO) is the practice of contracting business operations to a 3rd party service provider for the purposes of saving costs and creating job opportunities.

Originally made popular by manufacturing sectors worldwide, when the Mauritian government launched the ICT sector in the early 2000s, BPO gained momentum – quickly becoming the third pillar in its economy.

The government has done a lot to reduce the price of bandwidth – we have a very good network connectivity to the outside world… that really makes us competitive.

Vik Sonatun, General Manager at Apollo Blake

Today, Mauritius is in prime position. With its political climate considerably stable along with the benefit of being a bilingual nation, the country has become a very attractive location for the French market.

French companies are looking more into places where they are sure that the political situation is stable, and that’s Mauritius.

Vik Sonatun, General Manager at Apollo Blake

Click here to access the Africa Connected portal or click below to watch Nikiwe's full interview with Vik Sonatun.


Recommended

by THE NEWSROOM

702 welcomes all comments that are constructive, contribute to discussions in a meaningful manner and take stories forward.

However, we will NOT condone the following:

  • Racism (including offensive comments based on ethnicity and nationality)
  • Sexism
  • Homophobia
  • Religious intolerance
  • Cyber bullying
  • Hate speech
  • Derogatory language
  • Comments inciting violence.

We ask that your comments remain relevant to the articles they appear on and do not include general banter or conversation as this dilutes the effectiveness of the comments section.

We strive to make the 702 community a safe and welcoming space for all.

702 reserves the right to: 1) remove any comments that do not follow the above guidelines; and, 2) ban users who repeatedly infringe the rules.

Should you find any comments upsetting or offensive you can also flag them and we will assess it against our guidelines.

702 is constantly reviewing its comments policy in order to create an environment conducive to constructive conversations.

Read More
Mauritius is fast becoming Africa’s textile hub

Mauritius is fast becoming Africa’s textile hub

The textile industry has helped transform the Mauritian economy - constantly evolving to meet the world's needs.

The University of the future has African roots

The University of the future has African roots

With a fresh approach to new age tertiary education, the doors of learning are wide open at African Leadership University.

Profiting from Paradise? Here’s why Mauritius comes out tops

Profiting from Paradise? Here’s why Mauritius comes out tops

Mauritius has built a good reputation for moving efficient in terms of innovation and implementation.

Buckle up, young entrepreneurs are doing it for themselves

Buckle up, young entrepreneurs are doing it for themselves

Just a few years ago, Karrim Abbasakoor took the leap and left corporate Mauritius to venture into entrepreneurship.

Mauritius is inviting the world for an authentic Creole (business) lunch

Mauritius is inviting the world for an authentic Creole (business) lunch

Greeted with a warm welcome, Nikiwe sits down with the owner of a local eatery to chat about traditional Creole food.

Make Mauritius your second home

Make Mauritius your second home

Nikiwe visits Intercontinental Trust Limited to explore investment opportunities in Africa’s top holiday destination, Mauritius.

Popular articles
Discovery CEO (and founder) Adrian Gore bares his soul about money

Discovery CEO (and founder) Adrian Gore bares his soul about money

The Money Show’s Bruce Whitfield interviews Gore about his attitude to money (hopes and fears, successes and failures, etc.).

"Duduzane Zuma is the Gupta family's greatest asset"

"Duduzane Zuma is the Gupta family's greatest asset"

Sunday Times journo Thanduxolo Jika who broke the front page story about the Gupta family emails vouches for their authenticity.

So what exactly is radical economic transformation?

So what exactly is radical economic transformation?

Wits associate professor of economics Christopher Malikane speaks to Azania Mosaka about the term that is being bandied about.

'My daughter bought Spur shares when she was 10 years old' - Dr Adrian Saville

'My daughter bought Spur shares when she was 10 years old' - Dr Adrian Saville

What does Citadel’s famed disciple of contrarian, deep-value investing Dr Adrian Saville hope for (and fear) about money?

Who is Advocate Tembeka Ngcukaitobi?

Who is Advocate Tembeka Ngcukaitobi?

The EFF lawyer stole the show during the state capture report court battle.

3 easy questions could bag you R2000!

3 easy questions could bag you R2000!

WIN R2000! But only if you can prove you're a whiz of the MTN Biz Quiz by answering the following three questions...

Blesserfinder: Matching you with a sugar daddy near you

Blesserfinder: Matching you with a sugar daddy near you

Is social trend Blesserfinder, where girls are allegedly matching up with rich 'benefactors' in exchange for sex, a real thing?