SA Post office makes a positive turnaround

CEO of the Post Office, Mark Barnes says complaints to the entity have dropped from 2300 a week to under a 1 000.

He says that their international post has doubled in an encouraging manner and that their sorting centre at OR Tambo is experiencing high volumes of parcels.

Barnes says they are working on upgrading their technology at OR Tambo to ensure shorter delivery periods on international parcels.

He attributes attitude and culture as playing a big role in turning around what he calls a "big ship".

We are still on the drawing board not completely there... we tidying up and we are clean.

Mark Barnes, CEO of SA Post Office

We feeling positive and hope you get a different feeling when you walk into our branches than previously.

Mark Barnes, CEO of SA Post Office

Several branches have closed shop since January because they were not able to pay rent for a couple of months but Barnes says they'll be no closing of branches anytime soon.

I think now our time of closing down branches is pretty much behind us.

Mark Barnes, CEO of SA Post Office

To hear more of this interview with Mark Barnes, listen below:


Recommended

by NEWSROOM AI
Read More
Three working days to clear JHB mortuary backlog

Three working days to clear JHB mortuary backlog

Gauteng Health MEC Gwen Ramokgopa says mortuaries in Germiston and Diepkloof are less affected by the severe backlog.

'I've been on sick leave': Sassa CEO sets the record straight

'I've been on sick leave': Sassa CEO sets the record straight

Sassa CEO Thokozani Magwaza says he isn't aware of a tiff between himself and Minister Bathabile Dlamini after taking sick leave.

Does the SA Post Office have the capability to take over Sassa payments?

Does the SA Post Office have the capability to take over Sassa payments?

CPS criticizes the South African Post Office's (Sapo) abilities to take over the Sassa payments.

SA Post Office offers to assist Sassa with grant payments

SA Post Office offers to assist Sassa with grant payments

Last month Sassa CEO Thokozani Magwaza wrote to Barnes asking help to fast-track a deal, now CEO Mark Barnes says SAPO can help.

Post Office boss envisages a Post Bank for low-income communities

Post Office boss envisages a Post Bank for low-income communities

The South African Post Office has suffered losses of R1,3 billion. But it's showing a positive turnaround under CEO Mark Barnes.

Popular articles
Public Protector: 'Classified' doc at centre of SSA spat obtained anonymously

Public Protector: 'Classified' doc at centre of SSA spat obtained anonymously

The Public Protector laid a criminal complaint against the State Security Minister over the supposedly classified state document.

South Africa can have cheap electricity, forever! – former Eskom engineer

South Africa can have cheap electricity, forever! – former Eskom engineer

The Money Show’s Bruce Whitfield interviews Dr Tobias Bischof-Niemz, CEO at ENERTRAG South Africa.

Meet Sandile Shabalala, CEO of black-owned and controlled TymeBank

Meet Sandile Shabalala, CEO of black-owned and controlled TymeBank

TymeBank has no branches and no monthly fees. Most transactions are free. Bruce Whitfield interviews its CEO.

Buying a used car? New app sends mechanic to inspect it before you decide

Buying a used car? New app sends mechanic to inspect it before you decide

Hanru Reyneke is on a mission to disrupt the used-car industry in South Africa by providing peace of mind to punchdrunk consumers.

What are the rules and regulations when it comes to owning a generator?

What are the rules and regulations when it comes to owning a generator?

A listener on the Afternoon Drive has shared his frustrations with a neighbor's noisy generator and the health risks it posed.

NSFAS to probe claims of unpaid funds causing students to resort to loan sharks

NSFAS to probe claims of unpaid funds causing students to resort to loan sharks

Students claim they have not received their NSFAS meal allowances and are forced to borrow from loan sharks to survive.