Beware of SIM swap scam, warns MTN

Mobile service provider MTN has issued a warning to its customers on Monday to be aware of a scam that's doing the rounds.

As part of the scam, a supposed MTN call centre agent contacts customers and requests their security details claiming to be blocking the processing of a SIM swap request that was made without the customer's consent.

With the information obtained, the scammers will then perform a fraudulent SIM swap which can be used to access the customer's banking details.

MTN warns it will not contact customers from its call centre to block the processing of a SIM swap request.

Customers are urged not to respond to unsolicited calls and requests for their security details from an unknown number. activate remotely will be required to complete security questions.

When performing a SIM swap‚ customers have a couple of options available to them. For post-paid: customers are required to visit a MTN store to activate their SIM swap‚ and they will be required to produce an ID document. For pre-paid: customers are able to process a SIM swap via a USSD code‚ call centre or by visiting a MTN store. When opting to visit a MTN store‚ subscribers will be required to produce a ID document. Subscribers who choose to activate remotely will be required to complete security questions.

MTN

This article first appeared on CapeTalk : Beware of SIM swap scam, warns MTN


702 welcomes all comments that are constructive, contribute to discussions in a meaningful manner and take stories forward.

However, we will NOT condone the following:

  • Racism (including offensive comments based on ethnicity and nationality)
  • Sexism
  • Homophobia
  • Religious intolerance
  • Cyber bullying
  • Hate speech
  • Derogatory language
  • Comments inciting violence.

We ask that your comments remain relevant to the articles they appear on and do not include general banter or conversation as this dilutes the effectiveness of the comments section.

We strive to make the 702 community a safe and welcoming space for all.

702 reserves the right to: 1) remove any comments that do not follow the above guidelines; and, 2) ban users who repeatedly infringe the rules.

Should you find any comments upsetting or offensive you can also flag them and we will assess it against our guidelines.

702 is constantly reviewing its comments policy in order to create an environment conducive to constructive conversations.

Read More
Entrepreneurs be on the look out for a geyser scam

Entrepreneurs be on the look out for a geyser scam

Be warned of a scam purporting to be from the Department of Public Enterprises asking for quotations on geysers.

There's a new cellphone scam in town: 'International Revenue Share Fraud'

There's a new cellphone scam in town: 'International Revenue Share Fraud'

Fraudsters select 'International Revenue Share' destinations usually in foreign countries where calls are charged at high rates.

Watch out! Identity theft on the rise (and how to avoid it)

Watch out! Identity theft on the rise (and how to avoid it)

Executive director of SA Fraud Prevention Service gives tips on how we can be alert and stay clear of identity theft.

The tools that were supposed to make life easier could be putting us at risk

The tools that were supposed to make life easier could be putting us at risk

A phone, a PC, a TV, a car - odds are you have one and odds are you have no idea how they work.

Warning of new card swapping scam called a 'pop-up'

Warning of new card swapping scam called a 'pop-up'

Tourists in Cape Town are conned into 'paying levies' to enter public spaces which are free-of-charge.

Google says it's addressed a phishing attack on users

Google says it's addressed a phishing attack on users

Users received inboxes masked as an email from a trusted contact, asking them to check out an attached "Google Docs" file.

New Sassa scam offers beneficiaries food parcels and early payment

New Sassa scam offers beneficiaries food parcels and early payment

Beneficiaries say they received calls from a "Sassa official" offering food parcels before they were asked for their pin codes.

Is online ticketing site Viagogo a scam?

Is online ticketing site Viagogo a scam?

Caller shares how her daughter was charged more than double for a ticket to Trevor Noah show.

Popular articles
Dr Mbuyiseni Ndlozi opens up about his thesis

Dr Mbuyiseni Ndlozi opens up about his thesis

Ndlozi explains the significance of the the first chapter of his thesis: 'Trauma in the archives'.

German prosecutors probing Steinhoff CEO Markus Jooste (for accounting fraud)

German prosecutors probing Steinhoff CEO Markus Jooste (for accounting fraud)

The Money Show’s Bruce Whitfield interviews Steinhoff International Chairperson Christo Wiese.

Happy 50th birthday, Pick n Pay (congrats on growing your bottom line by 18%)!

Happy 50th birthday, Pick n Pay (congrats on growing your bottom line by 18%)!

50 years ago the retailer started out when Raymond Ackerman bought three tiny stores from Click founder Jack Goldin.

Is it normal to have a curved penis? Dr Shingai explains

Is it normal to have a curved penis? Dr Shingai explains

Urologist Dr Shingai Mutambirwa says penile curvature is only a concern if it impedes a man's ability to have penetrative sex.

Who is Advocate Tembeka Ngcukaitobi?

Who is Advocate Tembeka Ngcukaitobi?

The EFF lawyer stole the show during the state capture report court battle.

Meet Shoprite’s Christo Wiese, ruler of retail (and 3rd richest African)

Meet Shoprite’s Christo Wiese, ruler of retail (and 3rd richest African)

Bruce Whitfield interviews the remarkable Wiese (net worth R100 billion!) about how it all began and where it’s going.

3 easy questions could bag you R2000!

3 easy questions could bag you R2000!

WIN R2000! But only if you can prove you're a whiz of the MTN Biz Quiz by answering the following three questions...

Blesserfinder: Matching you with a sugar daddy near you

Blesserfinder: Matching you with a sugar daddy near you

Is social trend Blesserfinder, where girls are allegedly matching up with rich 'benefactors' in exchange for sex, a real thing?