Beware of SIM swap scam, warns MTN

Mobile service provider MTN has issued a warning to its customers on Monday to be aware of a scam that's doing the rounds.

As part of the scam, a supposed MTN call centre agent contacts customers and requests their security details claiming to be blocking the processing of a SIM swap request that was made without the customer's consent.

With the information obtained, the scammers will then perform a fraudulent SIM swap which can be used to access the customer's banking details.

MTN warns it will not contact customers from its call centre to block the processing of a SIM swap request.

Customers are urged not to respond to unsolicited calls and requests for their security details from an unknown number. activate remotely will be required to complete security questions.

When performing a SIM swap‚ customers have a couple of options available to them. For post-paid: customers are required to visit a MTN store to activate their SIM swap‚ and they will be required to produce an ID document. For pre-paid: customers are able to process a SIM swap via a USSD code‚ call centre or by visiting a MTN store. When opting to visit a MTN store‚ subscribers will be required to produce a ID document. Subscribers who choose to activate remotely will be required to complete security questions.

MTN

This article first appeared on CapeTalk : Beware of SIM swap scam, warns MTN


Recommended

by NEWSROOM AI
Read More
Entrepreneurs be on the look out for a geyser scam

Entrepreneurs be on the look out for a geyser scam

Be warned of a scam purporting to be from the Department of Public Enterprises asking for quotations on geysers.

There's a new cellphone scam in town: 'International Revenue Share Fraud'

There's a new cellphone scam in town: 'International Revenue Share Fraud'

Fraudsters select 'International Revenue Share' destinations usually in foreign countries where calls are charged at high rates.

Watch out! Identity theft on the rise (and how to avoid it)

Watch out! Identity theft on the rise (and how to avoid it)

Executive director of SA Fraud Prevention Service gives tips on how we can be alert and stay clear of identity theft.

The tools that were supposed to make life easier could be putting us at risk

The tools that were supposed to make life easier could be putting us at risk

A phone, a PC, a TV, a car - odds are you have one and odds are you have no idea how they work.

Warning of new card swapping scam called a 'pop-up'

Warning of new card swapping scam called a 'pop-up'

Tourists in Cape Town are conned into 'paying levies' to enter public spaces which are free-of-charge.

Google says it's addressed a phishing attack on users

Google says it's addressed a phishing attack on users

Users received inboxes masked as an email from a trusted contact, asking them to check out an attached "Google Docs" file.

New Sassa scam offers beneficiaries food parcels and early payment

New Sassa scam offers beneficiaries food parcels and early payment

Beneficiaries say they received calls from a "Sassa official" offering food parcels before they were asked for their pin codes.

Is online ticketing site Viagogo a scam?

Is online ticketing site Viagogo a scam?

Caller shares how her daughter was charged more than double for a ticket to Trevor Noah show.

Popular articles
SA braces for horrific fuel price increases as oil hits 4-year high

SA braces for horrific fuel price increases as oil hits 4-year high

It's monstrous! The Money Show’s Bruce Whitfield interviews the Automobile Association of South Africa's Layton Beard.

Dros rape: 'He was sitting near the kid's play area...he had his eye on her'

Dros rape: 'He was sitting near the kid's play area...he had his eye on her'

The man allegedly attacked the six-year-old inside a toilet cubicle at a Dros franchise in Pretoria on Saturday.

'Moyane was plotting restructuring plans 11 months before he was even Sars boss'

'Moyane was plotting restructuring plans 11 months before he was even Sars boss'

The Nugent Inquiry has heard how Tom Moyane was in talks with consultancy firm Bain, 11 months before he became Sars Commissioner.

New visa rules a relief for our economy and for jobs, says WC MEC

New visa rules a relief for our economy and for jobs, says WC MEC

The Western Cape government and SA Tourism have welcomed the amendments to South Africa's visa regulations.

'She says I'm just waiting for this c**lie to move so I can take the photo'

'She says I'm just waiting for this c**lie to move so I can take the photo'

A caller on the Eusebius McKaiser Show, Zeenat says she was called a derogatory word for Indian on Heritage Day.

'This leaked document is calling a spade a spade'

'This leaked document is calling a spade a spade'

Breakfast Show Host Bongani Bngwa shares his views on the leaked report from the Thabo Mbeki Foundation.

[WATCH] Vietnam's The Bachelor uproar as female contestants run away together

[WATCH] Vietnam's The Bachelor uproar as female contestants run away together

Khabazela shares some of the most popular tweets, posts, and videos on 'What's gone viral'.