Sim swap scam: "They get the pin number and then clean out your account"

Consulting forensic scientist David Klatzow has been working with a number of people who have had money taken out of one or more bank accounts after a Sim swap has been done.

It is continuing to happen...and nothing is really being done about it.

David Klatzow, consulting forensic scientist

Vodacom is the prime offender in this, says Klatzow.

He explains the basic modus operandi.

You go in for some kind of interaction with Vodacom...and then you run into problems. Sometimes you don't even need to do that, your phone simply goes on the blink because somebody has hijacked that phone in the central area of Vodacom, and they have managed to hijack your number and put you offline.

David Klatzow, consulting forensic scientist

He says they then get money out of your account because when the bank sends them your one-time pin it no longer goes to your phone, but to their phone.

[The pin] no longer goes to you, because your number no longer belongs to you. it has been swapped to some other criminal.

David Klatzow, consulting forensic scientist

They get the pin number and then clean out your account.

David Klatzow, consulting forensic scientist

Klatsow relates the story of his latest client who went into Vodacom to get a new phone. Within a day his phone went on the blink.

In fact, it turned out that his contract had been cancelled - not by him - but by somebody within the confines of Vodacom.

David Klatzow, consulting forensic scientist

He says Vodacom then took a month to sort the problem out.

During which time the client was systematically defrauded of a significant amount of money.

David Klatzow, consulting forensic scientist

In this case, Vodacom then charged the man R6000 cancellation fee.

He says Vodacom and Absa Bank are the two parties involved leading him to believe that there are staff members within colluding with criminals involved in this scam.

He says both these organsations have dedicated fraud teams, yet two years down the line, Klatzow says criminals within have not been identified.

Take a listen to the details of this scam below:


Recommended

by THE NEWSROOM

702 welcomes all comments that are constructive, contribute to discussions in a meaningful manner and take stories forward.

However, we will NOT condone the following:

  • Racism (including offensive comments based on ethnicity and nationality)
  • Sexism
  • Homophobia
  • Religious intolerance
  • Cyber bullying
  • Hate speech
  • Derogatory language
  • Comments inciting violence.

We ask that your comments remain relevant to the articles they appear on and do not include general banter or conversation as this dilutes the effectiveness of the comments section.

We strive to make the 702 community a safe and welcoming space for all.

702 reserves the right to: 1) remove any comments that do not follow the above guidelines; and, 2) ban users who repeatedly infringe the rules.

Should you find any comments upsetting or offensive you can also flag them and we will assess it against our guidelines.

702 is constantly reviewing its comments policy in order to create an environment conducive to constructive conversations.

Read More
Why it won't be easy for Ramaphosa to get rid of embattled Sars and NPA bosses

Why it won't be easy for Ramaphosa to get rid of embattled Sars and NPA bosses

A labour lawyer says senior officials can only be removed through disciplinary processes or by striking an early termination deal.

Mkhwebane will have to personally pay 15% of the Reserve Bank's legal costs

Mkhwebane will have to personally pay 15% of the Reserve Bank's legal costs

Public Protector Mkhwebane's report into Bankorp apartheid era bail-out set aside by High Court and she'll have to pay.

Ramaphosa will soon gain more ANC power on his side, says Ferial Haffajee

Ramaphosa will soon gain more ANC power on his side, says Ferial Haffajee

Cyril Ramaphosa will have little time to restore public confidence and mustn't relax in his first 100 days, says Haffajee.

"Sounds like a variant of the old 'tech support scam'"

"Sounds like a variant of the old 'tech support scam'"

My Broadband's Jan Vermeulen says the 'sim swap scam' sounds like a rejigged version of an older con that did the rounds.

Beware of SIM swap scam, warns MTN

Beware of SIM swap scam, warns MTN

MTN has warned against giving people pretending to be call centre agents their personal details.

'Even banks are concerned about sim swap fraud'

'Even banks are concerned about sim swap fraud'

Alarm bells rang when Sizwe Dhlomo almost found himself victim to sim swap fraud...

Popular articles
I was not introduced to Ajay Gupta - Grootes

I was not introduced to Ajay Gupta - Grootes

Stephen Grootes says he believes former Eskom CEO Brian Dames when said he was not formally introduced to the Gupta family.

Minister Zwane confirms trips to Dubai and Switzerland

Minister Zwane confirms trips to Dubai and Switzerland

EWN parliamentary correspondent Gaye Davis says Mineral Resources Minister Mosebenzi Zwane received detailed and tough questions.

Vavi: I can't sleep at night for making Zuma the president

Vavi: I can't sleep at night for making Zuma the president

Zwelinzima Vavi says South Africa is paying dearly for choices they've made in being angry with Mbeki and not thinking logically.

Zweli Mkhize 'taken by surprise' with latest cabinet reshuffle

Zweli Mkhize 'taken by surprise' with latest cabinet reshuffle

The ANC treasurer-general confirmed Mantashe’s comments that the President did not consult the ANC leadership on the reshuffle.

Zuma is paying it forward and stacking the deck in his favor - Brown

Zuma is paying it forward and stacking the deck in his favor - Brown

Political analyst Karima Brown says the latest Cabinet Reshuffle is a move to strengthen his hand at the December conference.

"Duduzane Zuma is the Gupta family's greatest asset"

"Duduzane Zuma is the Gupta family's greatest asset"

Sunday Times journo Thanduxolo Jika who broke the front page story about the Gupta family emails vouches for their authenticity.

So what exactly is radical economic transformation?

So what exactly is radical economic transformation?

Wits associate professor of economics Christopher Malikane speaks to Azania Mosaka about the term that is being bandied about.

‘My worst fear is being 80 years old and poor’ – famed actor Dr. John Kani

‘My worst fear is being 80 years old and poor’ – famed actor Dr. John Kani

"My earliest memory of money is my father saying, ‘Why do you want to do this thing? How are you going to feed the family?'"

Who is Advocate Tembeka Ngcukaitobi?

Who is Advocate Tembeka Ngcukaitobi?

The EFF lawyer stole the show during the state capture report court battle.

3 easy questions could bag you R2000!

3 easy questions could bag you R2000!

WIN R2000! But only if you can prove you're a whiz of the MTN Biz Quiz by answering the following three questions...