How to deal with unscrupulous tow truck operators

Many motorists who are involved in car accidents find themselves paying exorbitant amounts to tow truck operators.

These operators can charge up to R10 000 for towing a vehicle plus storage.

Insurance risk manager Nico Esterhuizen says this is a common practice by these tow truck operators.

He says the towing business is highly unregulated and makes it very difficult to deal with the situation.

Sometimes we manage to negotiate the price down ....sometimes we go as far as taking the matter to court and ask the tower to explain to the courts why are they asking for R10 000 charge to tow a vehicle.

Nico Esterhuizen, Insurance Risks Manager at South African Insurance Association

Spokesperson for the National Consumer Commission, Trevor Hattingh says before a tow truck operator renders his service to you he needs to disclose how much he will be charging you.

He needs to disclose his service terms and conditions right before he hooks up your vehicle... The must be an agreement on the price.

Trevor Hattingh, National Consumer Commission spokesman

To hear more of this interview, listen below:


This article first appeared on CapeTalk : How to deal with unscrupulous tow truck operators


Recommended

by NEWSROOM AI

702 welcomes all comments that are constructive, contribute to discussions in a meaningful manner and take stories forward.

However, we will NOT condone the following:

  • Racism (including offensive comments based on ethnicity and nationality)
  • Sexism
  • Homophobia
  • Religious intolerance
  • Cyber bullying
  • Hate speech
  • Derogatory language
  • Comments inciting violence.

We ask that your comments remain relevant to the articles they appear on and do not include general banter or conversation as this dilutes the effectiveness of the comments section.

We strive to make the 702 community a safe and welcoming space for all.

702 reserves the right to: 1) remove any comments that do not follow the above guidelines; and, 2) ban users who repeatedly infringe the rules.

Should you find any comments upsetting or offensive you can also flag them and we will assess it against our guidelines.

702 is constantly reviewing its comments policy in order to create an environment conducive to constructive conversations.

Read More
Police fire rubber bullets and stun grenades on protesting Huawei strikers

Police fire rubber bullets and stun grenades on protesting Huawei strikers

The strike protest on Grayston Drive in Sandton, triggered when bosses allegedly fired staff via SMS, is causing traffic gridlock.

 947 listeners open their hearts and piggy banks for baby Caylum

947 listeners open their hearts and piggy banks for baby Caylum

Tow truck drivers, students, pensioners and a one-year-old all gave generously for a life-saving operation for Caylum Willemse.

City denies that metro cops in cahoots with tow company for radios

City denies that metro cops in cahoots with tow company for radios

The City of Cape Town has rejected reports that metro police officers are renting handheld service radios to tow-truck drivers.

Are tow-truck drivers contributing to road accidents?

Are tow-truck drivers contributing to road accidents?

Various reports about tow-truck drivers turning traffic lights to cause road accidents have cast a negative light on the industry.

'Impostor' tow trucks may be giving towing service a bad name

'Impostor' tow trucks may be giving towing service a bad name

Reports of reckless driving by DALS tow truck drivers have revealed that not all towing vehicles with DALS branding are in their fleet.

Police recover 24 stolen vehicles in new chop shop operation

Police recover 24 stolen vehicles in new chop shop operation

The South African Police Service is clamping down on car theft in an intelligence-driven disruptive operation across the country.

How and when to assist during a road accident scene

How and when to assist during a road accident scene

Tips for road-users who want to intervene at an accident scene (but don't quite know how to help) in light of recent N2 incidents.

Distraught father of two accuses tow-truckers of intimidation, racist abuse

Distraught father of two accuses tow-truckers of intimidation, racist abuse

A 36-year-old Brackenfell man has accused two tow-truckers of racial abuse and threats on his life; an allegation they deny.

Popular articles
Madiba’s private secretary Zelda la Grange opens up about money (hers and his)

Madiba’s private secretary Zelda la Grange opens up about money (hers and his)

Bruce Whitfield interviews La Grange about her and Madiba's attitude to money (hopes and fears, successes and failures, etc.)

How to make money through ‘buy-to-let’ (using very little of your own money)

How to make money through ‘buy-to-let’ (using very little of your own money)

Bruce Whitfield interviews Francois Janse van Rensburg, author of “Making Money through Buy-To-Let in South Africa".

Meet Elmar Conradie, CEO of low-cost FlySafair (world’s most on-time airline)

Meet Elmar Conradie, CEO of low-cost FlySafair (world’s most on-time airline)

The Money Show’s Bruce Whitfield interviews Conradie for his “ShapeShifter” feature.

Still recourse for family after NPA leave Zuma's son scot-free for fatal crash

Still recourse for family after NPA leave Zuma's son scot-free for fatal crash

NPA allegedly let Duduzane Zuma off the hook, despite a magistrate ruling he must be held liable for a woman's death in car crash.

UPDATE: Chilling WhatsApp from Marli van Breda's ex-boyfriend read out in court

UPDATE: Chilling WhatsApp from Marli van Breda's ex-boyfriend read out in court

Marli van Breda's ex took the stand in the trial of triple murder accused Henri van Breda.

3 easy questions could bag you R2000!

3 easy questions could bag you R2000!

WIN R2000! But only if you can prove you're a whiz of the MTN Biz Quiz by answering the following three questions...

Blesserfinder: Matching you with a sugar daddy near you

Blesserfinder: Matching you with a sugar daddy near you

Is social trend Blesserfinder, where girls are allegedly matching up with rich 'benefactors' in exchange for sex, a real thing?