MiWay CEO will use hoax email fallout to tackle transformation

MiWay insurance has committed to using the controversy surrounding a fake email to bolster transformation in the company and broader sector.

CEO Rene Otto says the saga has been a personal growth opportunity to learn more about white supremacy and the grievances of many black South Africans.

MiWay has decided not to press charges against a disgruntled client who authored a fake email, implicating the insurance company in racist practices.

Read: MiWay CEO: We're not pressing charges against man behind fake email

In an email screenshot, which was proven to be fabricated, black clients were referred to as 'baboons'.

Otto says while his initial reaction was a "natural outrage" and impulse to press charges, he later decided to rather grasp the dynamics of the issue.

The next day I thought to myself that there's an individual behind this. What made him do this? As a CEO wanted to understand.

Rene Otto, MiWay CEO

And there's a much bigger discussion happening now about race in the country. We have to be very sensitive about it.

Rene Otto, MiWay CEO

The CEO maintains that the decision not to pursue civil or criminal action had nothing to do with the race of the perpetrator, who is black.

I would like to believe that the colour of the person isn't the driving factor here.

Rene Otto, MiWay CEO

I believe I'm colorblind when I look at at people, especially in the business.

Rene Otto, MiWay CEO

Also read: Disgruntled client behind hoax email - MiWay CEO

He admits that there is still much to be done to transform the racial profile of senior management at MiWay.

MiWay needs to go back and do more to transform the industry.

Rene Otto, MiWay CEO

Currently, five out of MiWay's six board members are white, while only 30% of their senior management is black.

Otto says at least three out of them should be black in six month time.

He explained some of the policies at the insurance company and discussed transformation of MiWay's senior management, as well as within the broader industry.

Several listeners took MiWay to task and called in with their questions and experiences.

Take a listen to the critical discussion:

Here is what Twitter had to contribute to the conversation:


This article first appeared on CapeTalk : MiWay CEO will use hoax email fallout to tackle transformation


Recommended

by NEWSROOM AI
Read More
'The President felt it necessary to write to the Speaker and clarify matters'

'The President felt it necessary to write to the Speaker and clarify matters'

Presidency spokesperson Khusela Diko explains how the President got to know the money was for his campaign.

How poverty and other socio-economic realities are linked to mental illness

How poverty and other socio-economic realities are linked to mental illness

Dr Mashadi Motlana says at least one-third of South Africans will experience a mental health disorder in their lifetime.

MiWay CEO: We're not pressing charges against man behind fake email

MiWay CEO: We're not pressing charges against man behind fake email

MiWay CEO Rene Otto met with the man behind a hoax email that falsely implicated the insurance company in racist practices.

5 lessons I learned from the fake racist email debacle – MiWay CEO Rene Otto

5 lessons I learned from the fake racist email debacle – MiWay CEO Rene Otto

The Money Show’s Bruce Whitfield interviews Otto, a man who has learned a thing or five these last few weeks.

MiWay email hoax: "It was absolutely amazing just how much traction this got"

MiWay email hoax: "It was absolutely amazing just how much traction this got"

Emma Sadleir says the company can sue for defamation "which is loss of reputation".

Disgruntled client behind hoax email - MiWay CEO

Disgruntled client behind hoax email - MiWay CEO

MiWay CEO Rene Otto has described a bogus email, in which black clients are referred to as 'baboons', as "fake news on steroids".

Popular articles
6 dumbest things people in their 20s do with money

6 dumbest things people in their 20s do with money

Sam Beckbessinger, the author of “Manage Your Money like a F*cking Grownup,” has some tips, so you don’t have to live with regret.

Moyane and Abrahams intend cross-examining Gordhan's state capture testimony

Moyane and Abrahams intend cross-examining Gordhan's state capture testimony

Public Enterprises Minister Gordhan appeared before the Zondo Commission on Monday to give his testimony into state capture.

[LISTEN] 'We will not pay out the insurance claim', MMI CEO tells Eusebius

[LISTEN] 'We will not pay out the insurance claim', MMI CEO tells Eusebius

Eusebius McKaiser engages MMI CEO in a fiery debate about why they won't pay gunshot victim's R2.4 million policy claim.

VW vehicle nightmare to cost customer R23 000  after third engine fails

VW vehicle nightmare to cost customer R23 000 after third engine fails

A brand new Touran that's had three new engines since 2012 is about to cost the customer R23 000 for a fourth engine.

Cyclists brought the heat as they tackled the 2018 Telkom 947 Cycle Challenge

Cyclists brought the heat as they tackled the 2018 Telkom 947 Cycle Challenge

The annual Telkom 947 Cycle Challenge showcased pure heart as 24 000 riders took to the streets to tackle the 95km route which has been ‘flipped’ for the first time.

I broke my cell & deactivated my account after I saw Gigaba's vid - Coconut Kelz

I broke my cell & deactivated my account after I saw Gigaba's vid - Coconut Kelz

In the Current Affairs segment, satirical comedian Coconut Kelz chats about the real reason behind Malusi Gigaba's resignation.