Uber says it's doing everything it can to protect drivers

General manager at Uber Jonathan Ayache says the cab hailing service is doing everything it can to ensure its partner drivers are safe.

On Sunday Morning, an Uber driver was hijacked apparently by a passenger who threw acid at him, leaving his face and hands severely burned.

This is the latest incident in what seems to be violent attacks directed at Uber drivers.

READ: No confirmation if acid attack on Uber drivers is linked to meter taxi conflict

While there is no confirmation if the attacks are linked to the meter taxi conflict, there have been concerns that Uber is not doing enough.

We are doing absolutely everything we can to ensure partner drivers feel safe on the roads, we have got a 24/7 emergency response line that they have got access to that dispatches either security services or medical services.

Jonathan Ayache, General Manager for Sub Saharan Africa for Uber

We regularly have focus group sessions where we work with driver partners to get their feedback on how we can improve, one of the latest sessions was around cash and the fact that they would like choice on whether they would like to accept cash or not.

Jonathan Ayache, General Manager for Sub Saharan Africa for Uber

READ: 'Cash trips are not the cause of Uber attacks'

Click on the link below to listen to the full audio....


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Read More
'Cash trips are not the cause of Uber attacks'

'Cash trips are not the cause of Uber attacks'

General Manager at Uber, Jonathan Ayache, responds to the acid attack of an Uber driver over the weekend.

No confirmation if acid attack on Uber drivers is linked to meter taxi conflict

No confirmation if acid attack on Uber drivers is linked to meter taxi conflict

An Uber driver has been seriously burned following an attack by a passenger in East Town in Johannesburg.

Uber deploying security to 'intimidation hotspots' to protect drivers, says GM

Uber deploying security to 'intimidation hotspots' to protect drivers, says GM

Uber General Manager Alon Lits cited visible security and a special emergency hotline among the measures to ensure driver safety.

Uber reaches out to government to resolve driver intimidation

Uber reaches out to government to resolve driver intimidation

Uber management says it has requested a meeting with the minister of police to help resolve violence from metered taxi drivers.

Tshwane cops to monitor tensions between Uber, metered taxi drivers

Tshwane cops to monitor tensions between Uber, metered taxi drivers

Metro spokesperson Isaac Mahamba say the department is monitoring the situation which seems under control at this stage.

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