On Monday the Independent Communications Authority of South Africa (Icasa) gazetted proposed regulatory amendments aimed at reducing mobile operators’ expiry of data and out-of-billing practices.
Icasa proposes that there be an establishment of a mechanism to opt-in or opt-out of bundle charges and use upon data bundle depletion; sending end-users regular data depletion notifications and warning notifications and the provision of a USSD platform based, or similar, option to buy additional data bundles upon depletion.
Rubben Mohlaloga, acting chairperson at Icasa told 702 host, Azania Mosaka that they share the concerns of the consumers.
In the process of developing this regulation, we had a task team between ourselves and the National Consumer Commission (NCC).— Rubben Mohlaloga, Acting chairperson at Icasa
Icasa also proposes that smaller bundles will have a shorter time frame, with 1 MB to 50 MB to be valid for ten days; 50 MB to 500 MB 30 days; 500 MB to 1 GB 60 days; 1 GB to 5 GB 90 days; and 5 GB to 10 GB 180 days.
Listen to the full interview below: