New information received on Brent Kruger's medical history has put them in a position to reassess the claim, Old Mutual Protection Product Head Jaco Gouws said.
Kruger was gunned down in gang crossfire and died on the spot.
Old Mutual initially refused to pay out on a claim on the 32-year-old's life insurance on the grounds that Kruger had an undisclosed medical condition.
Kruger's wife, Renei, was adamant her husband was diagnosed after he took the policy with Old Mutual and not before.
She said that after his diagnosis, a doctor advised him to change his lifestyle and he was told he no longer had that condition.
This new information means that the non-disclosure was not material as initially presented and therefore, the contract was valid.— Jaco Gouws, Old Mutual Product Protection Head
We are pleased to confirm that we will now pay the claim in full. We spoke to Mrs Kruger and shared our findings.— Jaco Gouws, Old Mutual Product Protection Head
We once again share our condolences and apologise for the stress this process has caused her and her family during a difficult time.— Jaco Gouws, Old Mutual Product Protection Head
This matter came to light when Dr Grant Munro, Kruger's doctor, called in on CapeTalk's Breakfast Show to explain how he felt helpless by Old Mutual's decision to refuse a payout on the life insurance claim.
Renei shared her appreciation and thanked CapeTalk and Old Mutual for helping her resolve the matter.
She says she will now be able to take care of her three daughters.
Renei shared with CapeTalk's Kieno Kammies that she has a little one on the way and that she only found out she was pregnant after her husband's funeral.
To hear the rest of the interview, listen below: