Still waiting for your refund from Sars? Tax Ombud says the problem is systemic

Why should it take so long for refunds to be paid out?

Judge Bernard Ngoepe, Tax Ombud

Sars can do better.

Judge Bernard Ngoepe, Tax Ombud

Delayed payments of refunds to taxpayers is due to a systemic issue at Sars, according Tax Ombud Judge Bernard Ngoepe.

The Money Show’s Bruce Whitfield interviewed Ngoepe.

Listen to the interview in the audio below (and/or scroll down for more quotes from it).

Year in and year out we get complaints of this nature.

Judge Bernard Ngoepe, Tax Ombud

The problem is not necessarily the system, but the way it’s being applied.

Judge Bernard Ngoepe, Tax Ombud

We have some quarrels with Sars.

Judge Bernard Ngoepe, Tax Ombud

Complaints became so much that it became impossible for me not to investigate.

Judge Bernard Ngoepe, Tax Ombud

There were instances of companies coming close to retrenching their staff!

Judge Bernard Ngoepe, Tax Ombud

We must accept that Sars has some drastic powers.

Judge Bernard Ngoepe, Tax Ombud

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