ConsumerTalk with Wendy Knowler

ConsumerTalk: Loyalty is expensive

ConsumerTalk's Wendy Knowler explains three ways you could be overpaying every month.

When was the last time you interrogated what you’re paying monthly to insure your car, for the tracking service on it, or for your private security at home?

You could shave hundreds of rand off your monthly spend by making a few calls and having a robust chat with some of your service providers.

Short-term insurance premiums

If you have had your short-term insurance policy for some time, chances are your premium is no longer competitive, especially if you haven’t made a claim in the past year.

Make a few calls to your insurer’s competitors and ask for a quote to insure your car. If it is less than what you’re paying, negotiate with your insurer to lower your premium or make a switch.

When it comes to direct car insurance, loyalty most definitely doesn’t pay. The competitive premiums are to lure new custom - or keep those clients who wise up and threaten to switch.

Vehicle tracking devices

If you've had your tracking device for more than three years, and you didn’t pay for your device upfront, it is now paid off and you should request a lower fee as a result, as you’re only paying for the tracking service.

If they’ve never had to track your vehicle, you have a stronger case.

Home alarms and armed response services

When last did you check whether the fee you’re paying for your home alarm and armed response is market-related?

I did this, not too long ago, and discovered that my loyalty to one company for 18 years was being exploited.

I have since had my long-paid off system repaired and upgraded, and I now have superior protection with a rival company at less than a third of what I was paying the other company every month.


This article first appeared on CapeTalk : ConsumerTalk: Loyalty is expensive


702 welcomes all comments that are constructive, contribute to discussions in a meaningful manner and take stories forward.

However, we will NOT condone the following:

  • Racism (including offensive comments based on ethnicity and nationality)
  • Sexism
  • Homophobia
  • Religious intolerance
  • Cyber bullying
  • Hate speech
  • Derogatory language
  • Comments inciting violence.

We ask that your comments remain relevant to the articles they appear on and do not include general banter or conversation as this dilutes the effectiveness of the comments section.

We strive to make the 702 community a safe and welcoming space for all.

702 reserves the right to: 1) remove any comments that do not follow the above guidelines; and, 2) ban users who repeatedly infringe the rules.

Should you find any comments upsetting or offensive you can also flag them and we will assess it against our guidelines.

702 is constantly reviewing its comments policy in order to create an environment conducive to constructive conversations.

Read More
Check the T&Cs before booking your wedding supplier, warns Wendy Knowler

Check the T&Cs before booking your wedding supplier, warns Wendy Knowler

Consumer journo Wendy Knowler says there must always be a detailed contract in place between bridal couples and wedding vendors.

5 habits of a sussed supermarket shopper

5 habits of a sussed supermarket shopper

ConsumerTalk's Wendy Knowler helps you navigate your trolley successfully through the aisles of your favourite stores.

That's not what we paid for: Cape NGO left hanging after Glotrade botches order

That's not what we paid for: Cape NGO left hanging after Glotrade botches order

The Social Project ordered 200 tablets from Glotrade but the tech company didn't deliver and hasn't reimbursed them, months later.

[WATCH VIDEOS] Crash test results of SA compact cars

[WATCH VIDEOS] Crash test results of SA compact cars

NCAP and AA SA's 'SaferCarsForAfrica', first independent crash test assessment of some of SA's most popular compact small cars.

4 tips to protect yourself online on Black Friday

4 tips to protect yourself online on Black Friday

Consumer expert Wendy Knowler has some essential tips on how to make sure you are not taken for a ride on Black Friday.

'Yes' to a telemarketer is the same as signing a contract (and here's the catch)

'Yes' to a telemarketer is the same as signing a contract (and here's the catch)

The call between a client and a telemarketer is the equivalent of signing on the dotted line, says consumer journo Wendy Knowler.

Popular articles
Dr Mbuyiseni Ndlozi opens up about his thesis

Dr Mbuyiseni Ndlozi opens up about his thesis

Ndlozi explains the significance of the the first chapter of his thesis: 'Trauma in the archives'.

German prosecutors probing Steinhoff CEO Markus Jooste (for accounting fraud)

German prosecutors probing Steinhoff CEO Markus Jooste (for accounting fraud)

The Money Show’s Bruce Whitfield interviews Steinhoff International Chairperson Christo Wiese.

Happy 50th birthday, Pick n Pay (congrats on growing your bottom line by 18%)!

Happy 50th birthday, Pick n Pay (congrats on growing your bottom line by 18%)!

50 years ago the retailer started out when Raymond Ackerman bought three tiny stores from Click founder Jack Goldin.

Is it normal to have a curved penis? Dr Shingai explains

Is it normal to have a curved penis? Dr Shingai explains

Urologist Dr Shingai Mutambirwa says penile curvature is only a concern if it impedes a man's ability to have penetrative sex.

Who is Advocate Tembeka Ngcukaitobi?

Who is Advocate Tembeka Ngcukaitobi?

The EFF lawyer stole the show during the state capture report court battle.

Meet Shoprite’s Christo Wiese, ruler of retail (and 3rd richest African)

Meet Shoprite’s Christo Wiese, ruler of retail (and 3rd richest African)

Bruce Whitfield interviews the remarkable Wiese (net worth R100 billion!) about how it all began and where it’s going.

3 easy questions could bag you R2000!

3 easy questions could bag you R2000!

WIN R2000! But only if you can prove you're a whiz of the MTN Biz Quiz by answering the following three questions...

Blesserfinder: Matching you with a sugar daddy near you

Blesserfinder: Matching you with a sugar daddy near you

Is social trend Blesserfinder, where girls are allegedly matching up with rich 'benefactors' in exchange for sex, a real thing?