It's your right to return your Black Friday buy if it's faulty - Wendy Knowler

Black Friday is around the corner and consumer journalist Wendy Knowler says it is important to be prepared.

Consumers are not guaranteed the right of return on non-defective purchases (i.e. if there is nothing wrong with the item).

However, if a product bought during the Black Friday promotion is defective or faulty, consumers are entitled to return the item - no matter what discounted price it was bought at.

This is just another retail day, normal rules apply.

Wendy Knowler, consumer journalist

Read: What happens when your brand new heater erupts, or worse? Product liability 101

Knowler has also warned consumers to be aware of fake sites and scammers over the Black Friday period.

She explains that Black Friday took off in South Africa with online retailers in 2011 in grew significantly in 2014 onwards.

It wasn't until 2015 that significant numbers of South Africans got swept up in the whole Black Friday frenzy.

Wendy Knowler, consumer journalist

Also read: What retailers don't want you to know about returning faulty items

Absa Bank reported that card spend in 2015 increased by 81% compared to the average day throughout that year.

Wendy Knowler, consumer journalist

Black Friday, in South Africa, is just another promotion with a peculiar name.

Wendy Knowler, consumer journalist

She explains how retailers such as Takealota and Zando are cashing in on the occasion.

Skip to 05:40 in the audio clip for more on Black Friday tips:


This article first appeared on CapeTalk : It's your right to return your Black Friday buy if it's faulty - Wendy Knowler


Recommended

by NEWSROOM AI

702 welcomes all comments that are constructive, contribute to discussions in a meaningful manner and take stories forward.

However, we will NOT condone the following:

  • Racism (including offensive comments based on ethnicity and nationality)
  • Sexism
  • Homophobia
  • Religious intolerance
  • Cyber bullying
  • Hate speech
  • Derogatory language
  • Comments inciting violence.

We ask that your comments remain relevant to the articles they appear on and do not include general banter or conversation as this dilutes the effectiveness of the comments section.

We strive to make the 702 community a safe and welcoming space for all.

702 reserves the right to: 1) remove any comments that do not follow the above guidelines; and, 2) ban users who repeatedly infringe the rules.

Should you find any comments upsetting or offensive you can also flag them and we will assess it against our guidelines.

702 is constantly reviewing its comments policy in order to create an environment conducive to constructive conversations.

Read More
Warning issued over new Absa logo scam

Warning issued over new Absa logo scam

Cyber criminals are using Absa's new logo as the basis of a new phising scam, here's what to look out for.

Dr debunks 'sinus headaches' myth and shares expert tips on how to beat the pain

Dr debunks 'sinus headaches' myth and shares expert tips on how to beat the pain

Dr Shevel says that treatment cannot be fully effective without assessing where the pain is coming from.

SA-made Rolkem cake decoration products may not be safe to eat

SA-made Rolkem cake decoration products may not be safe to eat

The UK’s Food Standards Agency issued an advisory, claiming that Rolkem failed to confirm that their ingredients were safe to eat.

UWC crowned Africa's greenest campus for the third time

UWC crowned Africa's greenest campus for the third time

UWC's Njabulo Maphumulo says the accolade recognises the university's ongoing efforts toward environmental sustainability.

[WATCH] What makes Kalk Bay one of the world's coolest hoods? Here's the lowdown

[WATCH] What makes Kalk Bay one of the world's coolest hoods? Here's the lowdown

The quaint seaside town of Kalk Bay, along the False Bay coast, has been named as one of the coolest neighbourhoods in the world.

Outrage over Constantia wine farms' permits to hunt baboons

Outrage over Constantia wine farms' permits to hunt baboons

Cape Town residents have expressed anger over the news that Constantia wine farmers had been issued hunting permits for baboons.

Popular articles
Are you ready to 'Walk the Talk' with 702 & MTN?

Are you ready to 'Walk the Talk' with 702 & MTN?

The annual MTN Walk the Talk with 702 takes place on 22 July this year, under the theme 'Walking for South Africa'.

Madiba’s private secretary Zelda la Grange opens up about money (hers and his)

Madiba’s private secretary Zelda la Grange opens up about money (hers and his)

Bruce Whitfield interviews La Grange about her and Madiba's attitude to money (hopes and fears, successes and failures, etc.)

You’re either a ‘money slave’ or a ‘money master’ (says author of 'My Money')

You’re either a ‘money slave’ or a ‘money master’ (says author of 'My Money')

The Money Show’s Bruce Whitfield interviews Sugar Creek financial expert and author of “My Money” Gerald Mwandiambira.

How to make money through ‘buy-to-let’ (using very little of your own money)

How to make money through ‘buy-to-let’ (using very little of your own money)

Bruce Whitfield interviews Francois Janse van Rensburg, author of “Making Money through Buy-To-Let in South Africa".

'More black farm workers are killed than white farm workers'  - Johan Burger

'More black farm workers are killed than white farm workers'  - Johan Burger

Following a spate of farm murders in the Cape, the policing expert says there aren't enough stats available on farm killings.

Soulful Sundays Playlist: Sunday 11 June 2017

Soulful Sundays Playlist: Sunday 11 June 2017

Favourites to feed your soul on Sunday.

3 easy questions could bag you R2000!

3 easy questions could bag you R2000!

WIN R2000! But only if you can prove you're a whiz of the MTN Biz Quiz by answering the following three questions...

Blesserfinder: Matching you with a sugar daddy near you

Blesserfinder: Matching you with a sugar daddy near you

Is social trend Blesserfinder, where girls are allegedly matching up with rich 'benefactors' in exchange for sex, a real thing?