SAA could learn a thing or two from award-winning Ethiopian Airlines - expert

Ethiopian Airlines won the title of African Airlines Association Airline (AFRAA) of the Year Award for the sixth consecutive year in a row.

The AFRAA annual awards recognise excellence in service delivery, innovation and competitiveness in airlines, individuals and service providers in the African aviation industry.

The airline is the largest Aviation Group and SKYTRAX certified Four Star Global Airline.

Aviation Expert and Editor at SA Flyer Magazine, Guy Leitch speaks to Capetalk's Kieno Kammies about what makes Ethiopian Airlines stand out from the rest.

It's simple, they do everything right and SAA does everything wrong.

Guy Leitch, Aviation Expert and Editor at SA Flyer Magazine

Government has always had a hands-off policy with the Ethiopian Airline. Even when the government had its own issues they didn't touch the airline, they just let it carry on with its business which is to transport passengers and make a profit.

Guy Leitch, Aviation Expert and Editor at SA Flyer Magazine

A non-interference policy has been absolutely essential to the success of the Ethiopian airline.

Guy Leitch, Aviation Expert and Editor at SA Flyer Magazine

They've also got a good State support with the host of State aviation policies which makes South Africa look stupid with our visa requirements - you can get a visa within two minutes in Ethiopia.

Guy Leitch, Aviation Expert and Editor at SA Flyer Magazine

To hear the rest of this conversation with Guy Leitch, listen below:


This article first appeared on CapeTalk : SAA could learn a thing or two from award-winning Ethiopian Airlines - expert


Recommended

by NEWSROOM AI
Read More
Mango workers will continue strike until agreement reached - Solidarity

Mango workers will continue strike until agreement reached - Solidarity

The flight crew are demanding an 8.5% salary increase.

Meet Elmar Conradie, CEO of low-cost FlySafair (world’s most on-time airline)

Meet Elmar Conradie, CEO of low-cost FlySafair (world’s most on-time airline)

The Money Show’s Bruce Whitfield interviews Conradie for his “ShapeShifter” feature.

Government considering merger between SAA, SA Express and Mango

Government considering merger between SAA, SA Express and Mango

Public Enterprises Minister Lynne Brown says ideally a 25% shareholder is needed to provide management and financial assistance.

5 reasons why South Africa granted Grace Mugabe diplomatic immunity

5 reasons why South Africa granted Grace Mugabe diplomatic immunity

 Simon Allison, Africa Editor at the Mail & Guardian explains the political considerations behind Mugabe's diplomatic immunity.

Dynamic pricing - a buzzword that may see you pay more

Dynamic pricing - a buzzword that may see you pay more

Your shopping habits may reduce your chances of getting the best deals.

Ethiopia extends state of emergency

Ethiopia extends state of emergency

The state of emergency has been in place since October triggered by violence in rural areas of the country.

Popular articles
WATCH: Monkey takes the wheel, and Trump says climate change will "change back"

WATCH: Monkey takes the wheel, and Trump says climate change will "change back"

Khabazela shares some of the most popular tweets, posts, and videos on 'What's gone viral'.

Ramaphosa sets the ball rolling for the appointment of new NDPP

Ramaphosa sets the ball rolling for the appointment of new NDPP

Several legal entities and independent public institutions have been asked to help select possible candidates for the position.

ASOM: You can be a groundbreaker, a leader and a lady - Lerato Mbele-Roberts

ASOM: You can be a groundbreaker, a leader and a lady - Lerato Mbele-Roberts

BBC World News journalist, Lerato Mbele-Roberts shares a personal story of her experience at her Alma Mater (St Mary's School).

I've finally decided to start my 1st solo project - Zolani Mahola, Freshlyground

I've finally decided to start my 1st solo project - Zolani Mahola, Freshlyground

On the #WeekendBreakfast with Africa Melane, Zolani Mahola of Freshlyground tells us all about her first solo project.

Stormy weather expected over parts of South Africa

Stormy weather expected over parts of South Africa

The South African Weather Service is predicting some much-needed rain over some parts of South Africa over the weekend.

R10 million siphoned from VBS to Floyd Shivambu's personal account

R10 million siphoned from VBS to Floyd Shivambu's personal account

Top ANC officials, along with senior EFF members are among those being fingered in the scandal relating to more than R1 billion being siphoned out of VBS Mutual Bank.

Sunday Times has seven days to confess to state capture role, warns O'Sullivan

Sunday Times has seven days to confess to state capture role, warns O'Sullivan

Private eye Paul O'Sullivan says the Sunday Times was an integral part of state capture and needs to come clean or face a boycott.