SAA could learn a thing or two from award-winning Ethiopian Airlines - expert

Ethiopian Airlines won the title of African Airlines Association Airline (AFRAA) of the Year Award for the sixth consecutive year in a row.

The AFRAA annual awards recognise excellence in service delivery, innovation and competitiveness in airlines, individuals and service providers in the African aviation industry.

The airline is the largest Aviation Group and SKYTRAX certified Four Star Global Airline.

Aviation Expert and Editor at SA Flyer Magazine, Guy Leitch speaks to Capetalk's Kieno Kammies about what makes Ethiopian Airlines stand out from the rest.

It's simple, they do everything right and SAA does everything wrong.

Guy Leitch, Aviation Expert and Editor at SA Flyer Magazine

Government has always had a hands-off policy with the Ethiopian Airline. Even when the government had its own issues they didn't touch the airline, they just let it carry on with its business which is to transport passengers and make a profit.

Guy Leitch, Aviation Expert and Editor at SA Flyer Magazine

A non-interference policy has been absolutely essential to the success of the Ethiopian airline.

Guy Leitch, Aviation Expert and Editor at SA Flyer Magazine

They've also got a good State support with the host of State aviation policies which makes South Africa look stupid with our visa requirements - you can get a visa within two minutes in Ethiopia.

Guy Leitch, Aviation Expert and Editor at SA Flyer Magazine

To hear the rest of this conversation with Guy Leitch, listen below:


This article first appeared on CapeTalk : SAA could learn a thing or two from award-winning Ethiopian Airlines - expert


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