MTN assures users all data services are back up and running

MTN users in some areas around the country have been experiencing network problems since Wednesday evening.

Reports suggest the problem is related to data services.

Jacqui O'Sullivan, spokesperson for MTN, spoke to The Midday Report about the network issues.

O'Sullivan explains that MTN undertook an upgrade of its network on Wednesday evening and unfortunately the upgrade didn't proceed smoothly.

She adds that subsequently, two network nodes were affected on Thursday morning, affecting Randburg in Johannesburg and Newlands in Cape Town.

It wasn't affecting voice calls, but data.

Jacqui O'Sullivan, Spokesperson for MTN

When we realised we had the problem we started to put the repairs in place and began redirecting the traffic away from the two faulty nodes.

Jacqui O'Sullivan, Spokesperson for MTN

O'Sullivan confirms that all data services in the country have been restored, but it is still correcting data reservation issues. She goes on to say no customer will be disadvantaged with regards to losing data.

We are busy rebooting the system that manages that.

Jacqui O'Sullivan, Spokesperson for MTN

For more on how the technical glitches at MTN were resolved listen here:


Recommended

by NEWSROOM AI
Read More
Meet Mteto Nyati (former MTN head), now CEO of iconic SA tech firm Altron

Meet Mteto Nyati (former MTN head), now CEO of iconic SA tech firm Altron

The Money Show’s Bruce Whitfield interviews Nyati for his weekly “ShapeShifter” feature.

Mi Casa perform tracks off their new release titled ' 'Familia' on #702Unplugged

Mi Casa perform tracks off their new release titled ' 'Familia' on #702Unplugged

Mi Casa is a house band consisting of 3 members, Dr. Duda, J'Something and Mo-T.

3 best investments on the JSE right now

3 best investments on the JSE right now

Stock picks of the week, by Mergence Investment Managers Portfolio Manager Peter Takaendesa.

#DataMustFall! Here’s whether we should get our hopes up…

#DataMustFall! Here’s whether we should get our hopes up…

The Money Show’s Bruce Whitfield interviews World Wide Worx MD Arthur Goldstuck.

MTN CEO explains high data prices (and the expiration thereof, etc.)

MTN CEO explains high data prices (and the expiration thereof, etc.)

The Money Show’s Bruce Whitfield interviews MTN Group CEO Rob Shuter.

MTN 'takes' your data, if you're on an LTE connection (its competitors don't)

MTN 'takes' your data, if you're on an LTE connection (its competitors don't)

My Broadband’s Jan Vermeulen proved MTN data disappears. He explains what LTE means for data consumption.

News quiz crossword 28 July

News quiz crossword 28 July

A 10 word news crossword of stories we covered in the last week. Can you solve it?

My Broadband experiment proves unequivocally that MTN airtime is vanishing

My Broadband experiment proves unequivocally that MTN airtime is vanishing

Jan Vermeulen explains the experiment they conducted proves that data is disappearing and it has to do with LTE network charges.

International “one ring” phone scam can cost you big bucks

International “one ring” phone scam can cost you big bucks

My Broadband's Jan Vermeulen explains that as fast as the service providers block the numbers, new ones crop up.

We made a huge, grievous error - Primedia Broadcasting CEO Omar Essack

We made a huge, grievous error - Primedia Broadcasting CEO Omar Essack

Xolani Gwala voices his disgust over a 702 tweet that compared two black children with dogs.

Popular articles
[LISTEN] Opinion: 'Thuma Mina dares not fail'

[LISTEN] Opinion: 'Thuma Mina dares not fail'

Breakfast Show host Bongani Bingwa says skeptics are right to question whether Ramaphosa will succeed in his mandate as president.

[LISTEN] New Visa regulations could change the face of South African tourism

[LISTEN] New Visa regulations could change the face of South African tourism

Lecturer at TUT's Dept of Tourism, Unathi Henama says that the tourism sector is at the center of the economic policies in SA.

'My hubby is 75 and we still do it' - stories about sex on the other side of 50

'My hubby is 75 and we still do it' - stories about sex on the other side of 50

Is biology putting the brakes on your sexuality? Callers share their experiences of sex and growing older.

How to get rich by investing in smoking hot US and Canadian dagga shares

How to get rich by investing in smoking hot US and Canadian dagga shares

Returns of 500% are not unheard of. Is this another crypto-like bubble? Not in the least, says Financial Advisor Warren Ingram.

DStv Premium on a downward spiral, warns tech guru

DStv Premium on a downward spiral, warns tech guru

DStv has lost about 140 000 Premium subscribers to Netflix over the past two years, tech expert Arthur Goldstuck.

'Fasting is one of the most powerful tools for healing'

'Fasting is one of the most powerful tools for healing'

Nutritional Scientist and Founder of Life Science Clinic Dr Charlotte Prout-Jones chats to Azania about the benefits of fasting.

Who is Advocate Tembeka Ngcukaitobi?

Who is Advocate Tembeka Ngcukaitobi?

The EFF lawyer stole the show during the state capture report court battle.

What Heritage Day means to South Africans

What Heritage Day means to South Africans

Stephen Grootes discusses what Heritage Day means to South Africans and whether as south Africans do we have a common heritage.