Pools, fires, geysers: Do insurers still have your back during the drought?

How does the water crisis in Cape Town impact on insurance policies?

Consumer journalist Wendy Knowler has encouraged insurance policy holders and commercial properties to consult with their insurance providers about the impact of water outages.

There have been concerns regarding the impact on fire cover, if there is no water to feed into a fire sprinkler system.

Meanhwile, SA insurer Santam says it will continue to provide insurance cover for solar and/or electric geysers per policy conditions, following an insured event where the item is ruptured or otherwise irreparably damaged.

Santam's Risk Services head John Melville has encouraged policy holders to try and switch off their geysers during planned periods of water rationing.

He has also urged consumers to ensure that their systems are installed by registered professionals where possible.

Adherence to the design and installation specifications is paramount to ensure cover and Electrical connections and plumbing must be completed or approved by registered professionals.

It's a very tricky time for the insurance industry and consumers around this issue.

Wendy Knowler, consumer journalist

Existing municipal infrastructure can't be relied upon for firefighting.

Wendy Knowler, consumer journalist

The advice is that commercial consumers carry out an impact assessment and take some kind of remedial action.

Wendy Knowler, consumer journalist

Speak to your insurer and get advice on what to do. If you can prove that in an event of a claim, then you're covered.

Wendy Knowler, consumer journalist

Listen to Wendy Knowler explore the insurance industry's views on drought-related claims:

Got a consumer case you need help resolving?

Email: consumer@knowler.co.za, put Cape Talk in the subject line, followed by the issue e.g. cellphone contract dispute.


This article first appeared on CapeTalk : Pools, fires, geysers: Do insurers still have your back during the drought?


Recommended

by NEWSROOM AI
Read More
The warning signs of parental alienation

The warning signs of parental alienation

Parental alienation is now officially recognised by the World Health Organisation as a ‘caregiver-child relationship problem.’

Cape Town to host leading experts from water-scarce cities around the world

Cape Town to host leading experts from water-scarce cities around the world

Cape Town will host a major global conference on climate change at the start of 2020. Event's organiser explains what to expect.

#OnTheYellowCouch with singer, and now author, Nianell

#OnTheYellowCouch with singer, and now author, Nianell

The SAMA award winner is turning her hand to writing with the release of her first book, “Life Simplified”.

SA-born wildlife veterinarian captures his work and life journey in photo book

SA-born wildlife veterinarian captures his work and life journey in photo book

The book is a visual narrative that depicts the life of a wildlife veterinarian and the obstacles facing conservation in Africa.

Miss SA gave me a platform to realise my dreams - Bassie Kumalo shares her story

Miss SA gave me a platform to realise my dreams - Bassie Kumalo shares her story

Former Miss South Africa Basetsana Kumalo has written her tell-all autobiography which she hopes will inspire the nation.

Cape Town chef earns himself a Michelin star at new UK restaurant

Cape Town chef earns himself a Michelin star at new UK restaurant

He left the Mother City to open a new fine-dining restaurant in the UK, 10 months later it's been awarded a coveted Michelin star.

Popular articles
'Zuma fighting to stop Nkandla being repossessed, can't afford criminal trial'

'Zuma fighting to stop Nkandla being repossessed, can't afford criminal trial'

Zuma is facing fraud, corruption, racketeering and money laundering charges; the trial has been postponed until February.

It's VW, but not as you know it - Why did Volkswagen change its logo?

It's VW, but not as you know it - Why did Volkswagen change its logo?

John Maytham asks what's behind Volkswagen's new-look logo...

Eusebius slams humourous reactions to Bishops teacher's sexual affair scandal

Eusebius slams humourous reactions to Bishops teacher's sexual affair scandal

The teacher has resigned following allegations that she was involved in a sexual relationship with an 18-year old pupil.

5 retirement saving tips for those who left it late

5 retirement saving tips for those who left it late

It’s better to start late than never! The Money Show’s Bruce Whitfield interviews Jeanette Marais.

[WATCH] Woman faints after hairdresser cuts 12-inch hair without telling her

[WATCH] Woman faints after hairdresser cuts 12-inch hair without telling her

Khabazela shares tweets and Facebook posts that have gone viral.

[WATCH] Tourist steps out of his car to film lions at Kruger National Park

[WATCH] Tourist steps out of his car to film lions at Kruger National Park

Khabazela shares tweets and Facebook posts that have gone viral.

[WATCH] 'I am smart, I am blessed, I can do anything' video goes viral

[WATCH] 'I am smart, I am blessed, I can do anything' video goes viral

Khabazela shares tweets and Facebook posts that have gone viral.

[WATCH] Dad dancing with daughter at school concert goes viral

[WATCH] Dad dancing with daughter at school concert goes viral

Khabazela shares tweets and Facebook posts that have gone viral.