Pools, fires, geysers: Do insurers still have your back during the drought?

How does the water crisis in Cape Town impact on insurance policies?

Consumer journalist Wendy Knowler has encouraged insurance policy holders and commercial properties to consult with their insurance providers about the impact of water outages.

There have been concerns regarding the impact on fire cover, if there is no water to feed into a fire sprinkler system.

Meanhwile, SA insurer Santam says it will continue to provide insurance cover for solar and/or electric geysers per policy conditions, following an insured event where the item is ruptured or otherwise irreparably damaged.

Santam's Risk Services head John Melville has encouraged policy holders to try and switch off their geysers during planned periods of water rationing.

He has also urged consumers to ensure that their systems are installed by registered professionals where possible.

Adherence to the design and installation specifications is paramount to ensure cover and Electrical connections and plumbing must be completed or approved by registered professionals.

It's a very tricky time for the insurance industry and consumers around this issue.

Wendy Knowler, consumer journalist

Existing municipal infrastructure can't be relied upon for firefighting.

Wendy Knowler, consumer journalist

The advice is that commercial consumers carry out an impact assessment and take some kind of remedial action.

Wendy Knowler, consumer journalist

Speak to your insurer and get advice on what to do. If you can prove that in an event of a claim, then you're covered.

Wendy Knowler, consumer journalist

Listen to Wendy Knowler explore the insurance industry's views on drought-related claims:

Got a consumer case you need help resolving?

Email: consumer@knowler.co.za, put Cape Talk in the subject line, followed by the issue e.g. cellphone contract dispute.


This article first appeared on CapeTalk : Pools, fires, geysers: Do insurers still have your back during the drought?


Recommended

by NEWSROOM AI
Read More
Cape cyclists encouraged to hop on 'bike buses' for weekly mass ride into CBD

Cape cyclists encouraged to hop on 'bike buses' for weekly mass ride into CBD

Open Streets has organised weekly #Bike2Work bike buses from Claremont, Gugulethu and Table View every Friday during October.

Six schoolboys took cocktail of steroids at Craven Week rugby tournament - Saids

Six schoolboys took cocktail of steroids at Craven Week rugby tournament - Saids

Saids CEO Khalid Galant says there seems to be a growing tolerance for doping behaviour in schoolboy rugby.

Blind adventurer describes putting back the pieces after losing his eyesight

Blind adventurer describes putting back the pieces after losing his eyesight

In his inspiring book, Christopher Venter writes that losing your eyesight doesn't have to mean the end of a life well-lived.

5 lifestyle changes that could help you lessen the blow of rising fuel

5 lifestyle changes that could help you lessen the blow of rising fuel

Motoring expert Ciro De Siena does the calculations and shares his tips on how to mitigate the impact of the petrol price hikes.

Woolies pilots smart recycling machines at two CT stores

Woolies pilots smart recycling machines at two CT stores

Retailer Woolworths introduced a new recycling machine at its Palmyra Junction store last month. Its V&A Waterfront store is next.

More Metrorail trains go up in flames at Cape Town station

More Metrorail trains go up in flames at Cape Town station

It's understood that six carriages caught alight at Cape Town station. Firefighters, technicians and paramedics are on the scene.

Popular articles
[LISTEN] Father William MacCurtain apologies to abuse victim William Segodisho

[LISTEN] Father William MacCurtain apologies to abuse victim William Segodisho

Father Paul Nicholson SJ explains how they handled the Segodisho matter from 2002.

Stormy weather expected over parts of South Africa

Stormy weather expected over parts of South Africa

The South African Weather Service is predicting some much-needed rain over some parts of South Africa over the weekend.

'VBS stolen money bought the most useless things like Ferraris and helicopters'

'VBS stolen money bought the most useless things like Ferraris and helicopters'

Deputy editor at Finacial Mail Sikonathi Mantshantsha says it is mind-boggling why no one has been arrested in the VBS saga.

R10 million siphoned from VBS to Floyd Shivambu's personal account

R10 million siphoned from VBS to Floyd Shivambu's personal account

Top ANC officials, along with senior EFF members are among those being fingered in the scandal relating to more than R1 billion being siphoned out of VBS Mutual Bank.

Sunday Times has seven days to confess to state capture role, warns O'Sullivan

Sunday Times has seven days to confess to state capture role, warns O'Sullivan

Private eye Paul O'Sullivan says the Sunday Times was an integral part of state capture and needs to come clean or face a boycott.

[WATCH] Is it a cow's penis or an udder? Well, this kid thinks it's a penis

[WATCH] Is it a cow's penis or an udder? Well, this kid thinks it's a penis

Check out the videos, tweets, Facebook posts that have gone viral and why this kid cheered her dad on in the toilet.

Meet Johann Redelinghuys, a man hell-bent on ending retirement (as we know it)

Meet Johann Redelinghuys, a man hell-bent on ending retirement (as we know it)

“Why try and make retirement more palatable? Why not just abolish it completely?” says headhunter Johann Redelinghuys.