The South African Revenue Service (Sars) says it has paid out more than R205 billion in refunds over the past 10-and-a-half months.
The news comes a day after it was revealed Sars has a R48.2 billion revenue shortfall for the 2018 financial year.
Speaking to Kieno Kammies, Mark Kingon, Group Executive of Tax Relationship Management at Sars, says they are doing what they can to reduce the time it takes to pay out refunds.
We've been dealing with the issues raised by the Ombud over refunds and have been trying to deal with it quickly, but obviously there's always a back log in December - post filing season -because people wait to the last minute to file. We have quite a backlog in terms of of audits that need to be done.— Mark Kingon, Group Executive of Tax Relationship Management, Sars,
King admits there will always be room for improvement, but urges people to take advantage of the complaints procedure if they feel a refund is taking too long.
If you believe you're being messed around and it's taking too long, you've got a mechanism to complain. The first mechanism is a complaint on e-filing, and then, very important, the Ombud is there.— Mark King, Group Executive of Tax Relationship Management, Sars,
Listen to the full interview below.
This article first appeared on CapeTalk : Sars pays out over R205bn in refunds