Waitress seen drinking from glass meant for customer, patron told it's 'policy'

A CapeTalk listener has spoken of his shock at seeing a waitress drink from a glass and then hand it to a patron at a Cape Town restaurant.

Alan G from Claremont relayed his experience to Kieno Kammies on Friday.

I saw a waitress drinking from a glass at the bar and didn't make much of it. But my wife followed her and watched her hand it to one of the customers downstairs.

Alan G, CapeTalk Listener

I called the manger and explained that we saw a waitress having a sip form the drink and he said it's company policy that our waitresses taste certain drinks before they are given out to customers to make sure they are made correctly.

Alan G, CapeTalk Listener

Kieno spoke to the owner of the restaurant, Tracey Burke, who said it is not company policy.

She says an investigation was carried out and the waitress in question, as well as the manager, were called in to account.

The staff member admitted it and said they dont know why they did it and that they know that it is not company policy. From that we called all staff members and we clarified the restaurant procedures.

Tracey Burke, restaurant owner

She says the staff member in question has been through a disciplinary process and has been demoted.

It is not company policy that staff should drink from a glass that's being served to a customer or from any other item that would go out to a customer.

Tracey Burke, restaurant owner

To hear the rest of this conversation, listen below:


This article first appeared on CapeTalk : Waitress seen drinking from glass meant for customer, patron told it's 'policy'


Recommended

by NEWSROOM AI
Read More
Jacques Pauw confirms Hawks raiding his home

Jacques Pauw confirms Hawks raiding his home

The author of 'The President's Keepers' has confirmed to EWN that the Hawks are at his home in Riebeek-Kasteel.

Spur founder to retire next year

Spur founder to retire next year

Allen Ambor opened the first restaurant in CT in 1967 and later acquired brands like RocoMamas, John Dory’s and Panarotti's.

Pick n Pay 'devastated' by looting of Gugs spaza shop during violent protests

Pick n Pay 'devastated' by looting of Gugs spaza shop during violent protests

Protesters in Gugulethu looted and damaged a Pick n Pay supported spaza shop next to renowned Mzoli's restaurant.

PTA offers high-end restaurants in a range of ethnic genres says Anna Trapido

PTA offers high-end restaurants in a range of ethnic genres says Anna Trapido

In the food feature, author of Eat-Ting Anna Trapido chats about the range of eateries in PTA & Chef Okoua's African styled food.

Test Kitchen redesigns operations into 'Drought Kitchen' to save water and jobs

Test Kitchen redesigns operations into 'Drought Kitchen' to save water and jobs

Award-winning chef Luke Dale-Roberts explains how they've ensured no job losses and continued operations during the tough drought.

Healthy affordable food eateries in and around Jozi

Healthy affordable food eateries in and around Jozi

Here are a few affordable healthy food eateries to get you on the path to health.

Why we celebrate a saints day with commercial things to show love

Why we celebrate a saints day with commercial things to show love

Valentine's Day is hundreds of years old, but some of the tokens of our love are quite new.

5 reasons to make more time for family dinner

5 reasons to make more time for family dinner

There's power in food that brings people together.

Things to do this Valentine's Day

Things to do this Valentine's Day

CapeTalk's Pippa Hudson has put together a list of fun things to do this Valentine's Day from free to very reasonably priced.

Azania takes an epic Sho't Left to the City of Roses

Azania takes an epic Sho't Left to the City of Roses

Bloemfontein has it all - history, art, culture, adventure and relaxation says Azania Mosaka

Food Feature: Roving Bantu Kitchen a dose of South African nostalgia

Food Feature: Roving Bantu Kitchen a dose of South African nostalgia

From cheese-and-spinach samoosas to bean curry, the restaurant serves a variety of wholesome soul foods.

Popular articles
Zondo commission's secretary implicated in Bosasa scandal - report

Zondo commission's secretary implicated in Bosasa scandal - report

Eusebius McKaiser spoke to investigative journalist at News24 Kyle Cowan on the latest developments in the inquiry.

Eusebius: 'We are living in a worse nightmare than we thought'

Eusebius: 'We are living in a worse nightmare than we thought'

Eusebius McKaiser shares his views on the former COO at Bosasa, Angelo Agrizz's testimony at the Zondo Commission.

Transnet receives R6.18 billion back from Chinese rail firm

Transnet receives R6.18 billion back from Chinese rail firm

Investigative Journalist at Amabhungane Susan Comrie says the advance payment was from a totally different contract.

Should Zimbabwe officially join South Africa in a monetary union?

Should Zimbabwe officially join South Africa in a monetary union?

What will happen to the rand if it does? Bruce Whitfield interviews Tim Nhamo, a currency specialist at Ironhead Trading.

South Africans are getting poorer and poorer

South Africans are getting poorer and poorer

It's not your imagination; we’ve lost a decade. Bruce Whitfield interviews Johann van Tonder, a researcher at Momentum.

No more swiping without sweating! Discovery Vitality introduces new swipe system

No more swiping without sweating! Discovery Vitality introduces new swipe system

The health programme piloted a new tag system at the exit points in a bid to crack down on fake gym visits at a few fitness clubs.

[WATCH] Baby hilariously tries to eat mom's burritos

[WATCH] Baby hilariously tries to eat mom's burritos

Khabazela shares tweets and Facebook posts that have gone viral.

Bryan Habana opens up about money, and now having to buy his own clothes

Bryan Habana opens up about money, and now having to buy his own clothes

Bruce Whitfield interviews the legendary Springbok about his attitude toward money (hopes and fears, successes and failures, etc.)