Streaming issues? Report here
190703refiloe013jpg 190703refiloe013jpg
Weekend Breakfast with Refiloe Mpakanyane
06:00 - 10:00
volume_up
volume_mute

Up Next: Soulful Sundays with Kenny Maistry
See full line-up
Weekend Breakfast with Refiloe Mpakanyane
06:00 - 10:00
Home
arrow_forward
Local

Spike in complaints over shady debit orders - banking ombud

6 March 2018 5:32 PM
Tags:
Fraud
debit orders
Banking ombud

The banking ombud has encouraged consumers to check their bank statements and make sure they understand all their transactions.

The Ombudsman for Banking Services (OBS) says it has recorded a sudden influx of complaints and queries related to unauthorised debit orders.

Ombudsman Reana Steyn explains that rise has led to unauthorised debit orders being categorised separately in reports by the organisation.

Read: Banking ombud on fraud trends (and how 'tap-and-go' contactless cards work)

Steyn argues that banks are working to combat the fraudulent activity by implementing tools designed to help protect consumers, such as the DebiCheck system.

It is getting more and it's especially worrying for consumers who lose money and have to spend the time to get it reversed and recovered.

Reana Steyn, Ombudsman for Banking Services

It's across the board where we see these rogue users entering the market trying to make a quick buck.

Reana Steyn, Ombudsman for Banking Services

Banks are processing 50 million debit orders per month. That's a lot of transactions to just suddenly change the systems but measures are being put in place.

Reana Steyn, Ombudsman for Banking Services

Also read: Consumers soon able to authenticate debit orders before being processed

The ombud has encouraged consumers to check their bank statements regularly and make sure they understand all their transactions.

She adds that consumers should report fraudulent debit orders to police in order to clamp down on scammers.

Steyn says her office will continue to take action against any banking officials guilty of maladministration or inaction over unauthorised debit orders.

Take a listen to her explain the process entailed when reporting complaints to the ombud:


This article first appeared on CapeTalk : Spike in complaints over shady debit orders - banking ombud


6 March 2018 5:32 PM
Tags:
Fraud
debit orders
Banking ombud

Recommended

More from Local

Alex COVID-19 testing

UPDATE: Gauteng recoveries reach 29,038

11 July 2020 11:04 PM

The number of national recoveries so far is 127,715. The total number of tests conducted to date is 2.108,570.

Share this:
Read More arrow_forward

Light bulb against dark background, electricity, load shedding. Image: Pexels.

Eskom: Load shedding to resume on Sunday

11 July 2020 6:37 PM

The state-owned power utility said stage 2 load shedding will resume at 8 am on Sunday until 10 pm.

Share this:
Read More arrow_forward

200711zuurbekomgif

Police now able to probe fatal hostage scene at Zuurbekom church

11 July 2020 4:30 PM

This after a crowd of congregants were ordered to disperse.

Share this:
Read More arrow_forward

drugsjpg

PE man (35) arrested for possession of mandrax tablets worth over R750k

11 July 2020 4:18 PM

An intelligence-driven operation conducted this week, led police to a house in Phuku Street.

Share this:
Read More arrow_forward

200227-david-maynier-edjpg

MEC Maynier criticises Presidency for ‘flip-flopping’ on tourism industry rules

11 July 2020 3:40 PM

In a tweet late on Friday night, the Presidency confirmed accommodation for leisure is open for travel within provinces was allowed.

Share this:
Read More arrow_forward

Restaurant with spaced table for Covid-19 social distancing

Load shedding yet another blow for struggling SA businesses

11 July 2020 2:19 PM

Eskom is implementing stage two load shedding for a second day, while technicians work to bring generating units back online.

Share this:
Read More arrow_forward

200711weaponsgif

Gauteng hostage situation: Church members released, more arrests

11 July 2020 2:00 PM

It’s alleged ongoing conflict to succeed the leader of the church in Zuurbekom turned bloody when congregates allegedly attacked people who were inside, indicating that they were coming to take over the premises.

Share this:
Read More arrow_forward

Covid-19 coronavirus testing 123rf

[LISTEN] Three senior Gauteng education department officials die of COVID-19

10 July 2020 5:22 PM

Gauteng Education MEC Panyaza Lesufi shared an update on the impact of the outbreak on his department on Friday.

Share this:
Read More arrow_forward

aka-chats-about-music-personal-growth-and-lockdown-with-zwelipng

'Stay safe' warns AKA as he reveals he has coronavirus

10 July 2020 3:46 PM

The rapper urged South Africans to adhere to social distancing guidelines and to wear their masks.

Share this:
Read More arrow_forward

bandilejpg

My parents have recovered from COVID-19 - Brent Lindeque spreads the GOOD NEWS!

10 July 2020 2:07 PM

Good Things Guy founder Brent Lindeque says people tend not to focus on the number of COVID-19 recoveries that keeps going up.

Share this:
Read More arrow_forward