ConsumerTalk with Wendy Knowler

Car deal extras - what they can and can’t add to your finance contract

Car dealerships and their financing partners have for years been padding car finance deals with extras, which the National Credit Regulator says are not allowed for in the National Credit Act, and urged consumers to refuse to pay them.

Read: Why you should read the fine print before renting a car

This applies to financed deals, but the extras aren’t justified however you choose to pay. They should be included in the selling price of the vehicle.

WHAT THEY CAN ADD:

  • Initiation fee
  • Delivery fee (if the car is actually delivered to you; few are)
  • Initial fuelling charge - the actual cost of filling the tank
  • Licence and registration fees - the actual cost fee for getting licensing and registration done for you

WHAT THEY CAN'T ADD

(I’ve seen all of these things listed by various dealers when pressed to break down that on-the-road or admin fee.)

  • Pre-delivery inspection
  • 20-point check
  • Valet
  • Client “gift” (that flashy bow)
  • Key ring
  • Manual and service book
  • Admin
  • Removing the shipping protection
  • Permits

If the fee was added to your credit agreement, with whatever bank, the Credit Regulator wants to hear from you - email complaints@ncr.org.za.

Remember to attach your credit agreement as evidence.

Visit our ConsumerTalk feature, for more consumer advice from Wendy Knowler.


This article first appeared on CapeTalk : Car deal extras - what they can and can’t add to your finance contract


Recommended

by NEWSROOM AI
Read More
ADT to pay up R29k for items stolen when guards were on duty after CT house fire

ADT to pay up R29k for items stolen when guards were on duty after CT house fire

Personal belongings were stolen from this Newlands home overnight in May while Fidelity ADT officials were apparently on guard.

Woolies pilots smart recycling machines at two CT stores

Woolies pilots smart recycling machines at two CT stores

Retailer Woolworths introduced a new recycling machine at its Palmyra Junction store last month. Its V&A Waterfront store is next.

When it comes to 'double debits', rely on the card machine not the bank SMS

When it comes to 'double debits', rely on the card machine not the bank SMS

Bank SMS notifications can be misleading when used as proof of transactions, says consumer journalist Wendy Knowler.

'It's time for SA Post Office to declare its incapacity' - complaints stream in

'It's time for SA Post Office to declare its incapacity' - complaints stream in

The Post Office says it has attempted to alleviate the backlog by redistributing international mail to other sorting centres.

You're unlikely to find appliance spares eight years after buying - Hirsch's CEO

You're unlikely to find appliance spares eight years after buying - Hirsch's CEO

For how many years should manufacturers or retailers keep spare parts after you have bought a product? ConsumerTalk investigates.

Tips on how to dodge dreaded telemarketers, spam calls and robocalls

Tips on how to dodge dreaded telemarketers, spam calls and robocalls

Consumer journalist Wendy Knowler shares advice on spam call blocking services and what the law says about unwanted telemarketing.

Popular articles
[Watch] Chinese SUV maker Haval has advertising far worse than its cars

[Watch] Chinese SUV maker Haval has advertising far worse than its cars

Advertising expert Andy Rice slams the ever-improving Chinese SUV maker for its cheap and nasty advertising.

My milkshake brings all the boys to the yard! - Nando's

My milkshake brings all the boys to the yard! - Nando's

Damn right its better than yours! Ad guru Andy Rice loves Nando’s epic new billboard promoting its delicious looking milkshakes.

Taxpayer? Got R3 billion? The EFF wants you to save the gutted VBS Mutual Bank

Taxpayer? Got R3 billion? The EFF wants you to save the gutted VBS Mutual Bank

A better option to serve black interests, says Warren Thompson, is Patrice Motsepe’s TymeDigital. It won’t cost taxpayers a cent.

'Elite schools in SA are still reproducing bullying and whiteness'

'Elite schools in SA are still reproducing bullying and whiteness'

A discussion on the legacy and experiences of learning at elite, private and model C schools.

'They must release you, we want you outside' Minister Mokonyane tells Omotoso

'They must release you, we want you outside' Minister Mokonyane tells Omotoso

Nomvula Mokonyane tells rape accused Timothy Omotoso that they must release him as he is wanted outside.

[WATCH] Can you do the Thuso Phala and Vosho as well as this little boy?

[WATCH] Can you do the Thuso Phala and Vosho as well as this little boy?

Khabazela shares some of the most popular tweets, posts, and videos on 'What's gone viral'.

Judge in Omotoso case dismisses defence application to recuse himself

Judge in Omotoso case dismisses defence application to recuse himself

Judge Mandela Makaula has dismissed the defence application saying it has no merit.

[Watch] SA choir stuns with isiZulu cover of Ed Sheeran’s ‘Shape of You’

[Watch] SA choir stuns with isiZulu cover of Ed Sheeran’s ‘Shape of You’

Khabazela shares some of the most popular tweets, posts, and videos on 'What's gone Viral'.