ConsumerTalk with Wendy Knowler

Car deal extras - what they can and can’t add to your finance contract

Car dealerships and their financing partners have for years been padding car finance deals with extras, which the National Credit Regulator says are not allowed for in the National Credit Act, and urged consumers to refuse to pay them.

Read: Why you should read the fine print before renting a car

This applies to financed deals, but the extras aren’t justified however you choose to pay. They should be included in the selling price of the vehicle.

WHAT THEY CAN ADD:

  • Initiation fee
  • Delivery fee (if the car is actually delivered to you; few are)
  • Initial fuelling charge - the actual cost of filling the tank
  • Licence and registration fees - the actual cost fee for getting licensing and registration done for you

WHAT THEY CAN'T ADD

(I’ve seen all of these things listed by various dealers when pressed to break down that on-the-road or admin fee.)

  • Pre-delivery inspection
  • 20-point check
  • Valet
  • Client “gift” (that flashy bow)
  • Key ring
  • Manual and service book
  • Admin
  • Removing the shipping protection
  • Permits

If the fee was added to your credit agreement, with whatever bank, the Credit Regulator wants to hear from you - email complaints@ncr.org.za.

Remember to attach your credit agreement as evidence.

Visit our ConsumerTalk feature, for more consumer advice from Wendy Knowler.


This article first appeared on CapeTalk : Car deal extras - what they can and can’t add to your finance contract


Recommended

by NEWSROOM AI

702 welcomes all comments that are constructive, contribute to discussions in a meaningful manner and take stories forward.

However, we will NOT condone the following:

  • Racism (including offensive comments based on ethnicity and nationality)
  • Sexism
  • Homophobia
  • Religious intolerance
  • Cyber bullying
  • Hate speech
  • Derogatory language
  • Comments inciting violence.

We ask that your comments remain relevant to the articles they appear on and do not include general banter or conversation as this dilutes the effectiveness of the comments section.

We strive to make the 702 community a safe and welcoming space for all.

702 reserves the right to: 1) remove any comments that do not follow the above guidelines; and, 2) ban users who repeatedly infringe the rules.

Should you find any comments upsetting or offensive you can also flag them and we will assess it against our guidelines.

702 is constantly reviewing its comments policy in order to create an environment conducive to constructive conversations.

Read More
3 things about airline industry practice every flyer should know

3 things about airline industry practice every flyer should know

Consumer journalist Wendy Knowler talks overbooking, flight cancellations and other airline industry woes.

'South Africans are so used to shoddy service that it became their expectation'

'South Africans are so used to shoddy service that it became their expectation'

Consumer expert Adré Schreuder explains how companies measure customer satisfaction to improve on services offered.

Food fraud: Could you be eating fake honey?

Food fraud: Could you be eating fake honey?

CapeTalk's Pippa Hudson chats to consumer journalist, Wendy Knowler about adulterated (fake) honey.

SA-made Rolkem cake decoration products may not be safe to eat

SA-made Rolkem cake decoration products may not be safe to eat

The UK’s Food Standards Agency issued an advisory, claiming that Rolkem failed to confirm that their ingredients were safe to eat.

Top mistakes to avoid when insuring your phone

Top mistakes to avoid when insuring your phone

It's important to make sure that your policy covers you for the correct value of your phone and the current device you are using.

5  things corporates really must stop saying and writing to clients

5 things corporates really must stop saying and writing to clients

Here's some meaningless superfluous jargon corporates really should stop sending to clients says consumer journalist Wendy Knowler

Popular articles
4 tips for safely investing right now when everything is so hectic

4 tips for safely investing right now when everything is so hectic

Bruce Whitfield asks Personal Financial Advisor Warren Ingram for advice on how investors can safely navigate this hectic time.

[Listen] Lottery responds to Tshepo's Fraud claims

[Listen] Lottery responds to Tshepo's Fraud claims

Phillemon Letwaba says Tshepo's case are some of the issues that they are dealing with on a daily basis.

'Citizens have a right to ask for identification from police during a roadblock'

'Citizens have a right to ask for identification from police during a roadblock'

Major General Michael Mohlala explains the procedure of conducting a roadblock and what to do when you are stopped.

[WATCH] What a 'braai' baby!  - boy cries hysterically for a braai!

[WATCH] What a 'braai' baby! - boy cries hysterically for a braai!

Khabazela shares Facebook posts that have gone viral, including an emotional confrontation of a bully.

'He told me people would want to keep him quiet at any cost'

'He told me people would want to keep him quiet at any cost'

Journalist Gavin Evans says the late Mark Minnie spoke to him about his fears that those he exposed in his book might harm him.

[WATCH] Kid goes from 'be a fart machine at work' to 'I love you dad'

[WATCH] Kid goes from 'be a fart machine at work' to 'I love you dad'

Khabazela shares tweets & videos that have gone viral including a parrot that told firefighters the F-word during its rescue.

'Black Tax'... working hard, earning well, but struggling financially

'Black Tax'... working hard, earning well, but struggling financially

Young(ish) South Africans tell stories of the mixed emotions they feel when supporting family members, and tips from an advisor.

Former Nedbank Chair Reuel Khoza opens up about money, farming and music

Former Nedbank Chair Reuel Khoza opens up about money, farming and music

The Money Show’s Bruce Whitfield interviews Khoza about his attitude and beliefs about money (plus successes and failures, etc.)