The Independent Communications Authority of South Africa (Icasa) announced four new regulations to end-user and subscriber services.
According to the new regulations, network providers must now send consumers notifications when their data usage is at 50%, 80% and 100% depletion levels, says EWN's Clement Manyathela.
The Right to Know campaign says while it welcomes the changes to data expiry dates, the announcement comes "too little too late."
The campaign's Mhlobo Gunguluzi says Icasa must still regulate the exorbitant prices of data and SMSes created by networks.
We accept the extension of the expiry date of the data, but there are many things that they still need to do.— Mhlobo Gunguluzi, National Working Group member at Right2Know
This will enable consumers to monitor their usage and control their spend on the communications services.— Clement Manyathela, EWN Reporter
He reported that network and service providers will no longer be allowed to charge consumers out-of-bundle rates when data has run out without the consumers' specific prior consent.
National Working Group member at Right2Know Mhlobo Gunguluzi also spoke about the Icasa announcement and said the announcement is too little too late. He said they accept the announcement that data can be carried over to the next month.
Listen to the full Clement Manyathela interview below:
Listen also to what Mhlobo Gunguluzi had to say: