You may have had or heard of diversity training.
What exactly is diversity training in the workplace and what is its importance in the South African context?
After a white Starbucks manager called the police when two black men were sitting in a Philadelphia store without purchasing anything in April, the company recently closed its doors for racial bias training.
Speaking to Azania Mosaka, Founder and Director of Diversi-T Terry Oakley-Smith said diversity training should be an integral part of companies.
Previously, I was an academic working at Wits and ran their first mixed-race and mixed-gendered residence back in 1993.— Terry Oakley-Smith, The Founder and Director of Diversi-T
And I just realised the extent to which South Africans don't know each other, don't understand each other. Only 18% of us have friends in other racial groups, I mean real friends not Facebook friends.— Terry Oakley-Smith, The Founder and Director of Diversi-T
Oakley-Smith added that being able to manage diversity and to create an inclusive environment in the workplace has valuable spin-offs.
There are bottom-line benefits which are researched endlessly, productivity increases and problem-solving increases. But companies need to take it seriously.— Terry Oakley-Smith, The Founder and Director of Diversi-T
Listen below to hear what Terry Oakley-Smith had to say about diversity training: