Gauteng hospital waiting times down thanks to 'lean' initiative

An initiative to improve staff efficiency and reduce patient waiting times in Gauteng has proved to be a success.

In 2015 the Lean Institute was asked to implement the principles of 'lean management' at four of Gauteng’s largest hospitals.

In the Lean Management System, where we start by trying to understand creates value for customers, in this case the customers being the patients.

Anton Grutter, Lean Institute Africa CEO

We look at where there are wastes in the system and develop people to do the problem solving to eliminate those wastes and get the people flowing through the patient journey process.

Anton Grutter, Lean Institute Africa CEO

It's a management system that allows staff to do their own problem solving.

Anton Grutter, Lean Institute Africa CEO

Listen to the full interview here:


This article first appeared on CapeTalk : Gauteng hospital waiting times down thanks to 'lean' initiative


Recommended

by NEWSROOM AI
Read More
Orphaned gorillas' selfie goes viral

Orphaned gorillas' selfie goes viral

Khabazela shares tweets and Facebook posts that have gone viral.

Gordhan: No, Eskom is not on the brink of collapse

Gordhan: No, Eskom is not on the brink of collapse

Minister of Public enterprises Pravin Gordhan and Treasury D-G Dondo Mogajane discuss solutions to fix the power utility.

Transnet staffers involved in alleged corruption worth billions

Transnet staffers involved in alleged corruption worth billions

AmaBhungane senior investigative journalist Susan Comrie provides insights into a City Press exposé over the weekend.

'Our purpose is to unite people through song'

'Our purpose is to unite people through song'

The Gwijo Squad comprises passionate South African sports supporters who travel the world to go and support South African teams.

Health care system IS in distress, but NOT collapsing  - Health Minister

Health care system IS in distress, but NOT collapsing - Health Minister

Dr Aaron Motsoaledi has dismissed reports that the South African health system is on the verge of collapse..

Patients 'chased out of hospital' -  Health Minister condemns hospital protests

Patients 'chased out of hospital' - Health Minister condemns hospital protests

Aaron Motsoaledi visited the hospital on Thursday after hundreds of workers went on the rampage over unpaid bonuses.

Popular articles
Caller gives Ramaphosa a new name: Dimakatso

Caller gives Ramaphosa a new name: Dimakatso

Listeners weigh in on the president's forever 'shocked' response to situations.

New Ipsos poll shows ANC winning 2019 election, rates Ramaphosa a vote puller

New Ipsos poll shows ANC winning 2019 election, rates Ramaphosa a vote puller

Senior client officer at Ipsos, Mari Harris says President Cyril Ramaphosa's trust index is higher than other leaders.

FMF trauma will take years to overcome - award-winning activist Fasiha Hassan

FMF trauma will take years to overcome - award-winning activist Fasiha Hassan

Hassan won an international peace prize for her role in Fees Must Fall campaign. She spoke about the student movement and more.

46 women rescued in Joburg sex trafficking raid

46 women rescued in Joburg sex trafficking raid

An expert on human trafficking explains how the syndicate operates and how women are lured into dens.