Stuck in a timeshare contract? Here's some advice...

A number of people have been complaining about the timeshare industry and its operations.

The National Consumer Commission and the Department of Trade and Industry have received most these complaints.

The contract itself is beyond the short-term contract but in terms of common law, consumers have a right to give a supplier 30 days notice which is a reasonable contract for them to end that contract.

Thezi Mabuza, Deputy Commissioner at the National Consumer Commission

READ: National Consumer Commission to crack down on timeshare industry

During the inquiry, the suppliers most of these vacation club owners have agreed that if consumers want to opt out they will allow them to do so.

Thezi Mabuza, Deputy Commissioner at the National Consumer Commission

READ: Timeshare owner? You may soon get all your money back

The issue that we are struggling with is the money that they had paid in advance to this vacation that most of them could not even enjoy.

Thezi Mabuza, Deputy Commissioner at the National Consumer Commission

Mabuza says consumers who have been blacklisted and are denied opting out of their contract should contact the Consumer Goods and Services Ombud on 0860 000 272

ALSO READ: Legislative gaps in timeshare industry probed by National Consumer Commission

We are packaging the recommendations from the inquiry and they deal with the weaknesses in the legislation, the business model and some deal with the contracts.

Thezi Mabuza, Deputy Commissioner at the National Consumer Commission

Timeshare is a legal concept which allows one to own a share of a unit/apartment within a resort development for a determined period. A timeshare interest is, therefore, the exclusive use of accommodation in a property for a determined or determinable recurrent period of time annually.

Listen to the full interview below:


Recommended

by NEWSROOM AI
Read More
'The quicker we can start treatment, the quicker we get on a road to recovery'

'The quicker we can start treatment, the quicker we get on a road to recovery'

Cup Cakes of Hope founder Sandy Cipriano shares what her organisation is doing to raise awareness for cancer.

Land hunger creates solid foundation for national grievance - Kgalema Motlanthe

Land hunger creates solid foundation for national grievance - Kgalema Motlanthe

South African former president guards against being negative in the current state of South African politics.

Timeshare owner? You may soon get all your money back

Timeshare owner? You may soon get all your money back

Bruce Whitfield interviews attorney Trudie Broekmann, who is planning a class action against time-share companies.

National Consumer Commission to crack down on timeshare industry

National Consumer Commission to crack down on timeshare industry

The public hearings by government will aim to help the industry serve the South African people and its economy better.

Legislative gaps in timeshare industry probed by National Consumer Commission

Legislative gaps in timeshare industry probed by National Consumer Commission

John Maytham spoke to Commissioner Ebrahim Mohamed about complaints received over the years.

How to rid yourself of binding timeshare contracts

How to rid yourself of binding timeshare contracts

Many of those who bought the idea of cheap holidays end up with points they can't use. How do you get out of the contract?

Popular articles
How to buy a new car even if you don’t really have enough money for it

How to buy a new car even if you don’t really have enough money for it

South Africans are increasingly buying cars they can’t afford using balloon payments, says consumer journalist Wendy Knowler.

'Government is going to hike personal income tax. There’s no doubt'

'Government is going to hike personal income tax. There’s no doubt'

SA’s personal income tax burden is among the world’s 10 heaviest. It’s about to get even worse, warns economist Mike Schüssler.

Hubby embarrassed after thinking staff wrote b**** on wife's take-away sarmie

Hubby embarrassed after thinking staff wrote b**** on wife's take-away sarmie

Khabazela shares tweets and Facebook posts that have gone viral.

Ndlovu Youth Choir bows out graciously, as US singer Kodi Lee crowned AGT winner

Ndlovu Youth Choir bows out graciously, as US singer Kodi Lee crowned AGT winner

The SA choir that has won the hearts of Mzansi is excited about what lies ahead and says 'this is only the beginning'.

EFF: Pauli van Wyk and Marianne Thamm are working with Gordhan and Hanekom

EFF: Pauli van Wyk and Marianne Thamm are working with Gordhan and Hanekom

Economic Freedom Fighters Mbuyiseni Ndlozi explains why it banned the Daily Maverick and amaBhungane from attending its events.

Burger King rebrands as Bacon King (but drops 'ham' from the word 'hamburger')

Burger King rebrands as Bacon King (but drops 'ham' from the word 'hamburger')

"They seem to have succumbed to consumer pressure," says branding and advertising expert Andy Rice.

[WATCH] Reporter saying dead man 'was unavailable for comment,' goes viral

[WATCH] Reporter saying dead man 'was unavailable for comment,' goes viral

Khabazela shares tweets and Facebook posts that have gone viral.