The City of Joburg says the strike by South African Post Office staff has affected the posting of municipal bills to customers.
It means Joburg residents and rate payers will not receive their monthly statements from the City as usual.
The City's spokesperson Kgamanyane Maphologela says residents can access to their accounts by contacting the call centre on 0860 562 874.
Alternatively residents can register to receive emails from the City via www.joburg.org.za.
The onus is always on the customer to pay even though you haven't received the statement because you have already consumed the services provided by the City.— Kgamanyane Maphologela, City of Joburg spokesperson
To hear the rest of the interview with Kgamanyane Maphologela, listen below:
This article first appeared on CapeTalk : No bill? No excuse for non-payment, says CoJ as PO strike enters week two