[LISTEN] Buyer beware! The pitfalls of purchasing a second-hand car

In the market for a cheap second-hand car?

Consumer journalist, Wendy Knowler recommends against private sales unless you know the person very well.

For good reason, she explains – "because its a private sale, it is not covered by the Consumer Protection Act" which offers buyers a 6-month warranty of quality.

This means, if anything should go wrong with the vehicle, whether second-hand or new – by law, the car dealership is required to repair it.

She says, while you do have the option of pursuing the legal route, it is takes up a lot time and, is quite costly.

The money involved is too much for the small claims court.

Wendy Knowler, consumer journalist

Read: How to get the best deal for your wheels

Unless you know the person extremely well, do not do a private sale.

Wendy Knowler, consumer journalist

If you're not convinced, listen to Deo Ragaswore's story...

Recently, after saving up a substantial amount of money to purchase a decent second-hand vehicle, Deo arrived home after a long shift at work. Browsing around on the internet in search of the perfect car, he found an advertisement and, even though it was after midnight – he sent a message to the sender.

He admits that he found it strange when the seller wrote back immediately.

Read: What to do when a car dealer rips you off?

Never give cash! Rather do it through the bank.

Deo Ragaswore, Manager at Cafe Roux in Noordhoek

He was a good salesman. He knew what he was doing.

Deo Ragaswore, Manager at Cafe Roux in Noordhoek

These guys are professional scammers... They even scammed the traffic department.

Deo Ragaswore, Manager at Cafe Roux in Noordhoek

We went there, everything passed through... the car has no fine on it, never had any problems.

Deo Ragaswore, Manager at Cafe Roux in Noordhoek

Went the second time, filled the forms out with him... changed the names, changed ownership.

Deo Ragaswore, Manager at Cafe Roux in Noordhoek

Three weeks later, Deo was picked up by police with a warrant of arrest for the car at Long Beach Mall.

I went to the traffic department, I did everything right but, at the end I still lost.

Deo Ragaswore, Manager at Cafe Roux in Noordhoek

Thankfully, Deo's story has a happy ending.

When the co-owners of Cafe Roux, Lindy and Paul Green heard about Deo's heartbreaking story, they started a crowdfunding account and, raised funds to help him purchase a new car.

Visit our Consumer Talk feature for more consumer-related stories.

Take a listen to the Deo Ragaswore's story on Consumer Talk:

Got a consumer case you need help resolving?

Email consumer@knowler.co.za, use Cape Talk in the subject line, followed by the issue e.g. cellphone contract dispute.


This article first appeared on CapeTalk : [LISTEN] Buyer beware! The pitfalls of purchasing a second-hand car


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