Sassa investigates unexplained deductions off beneficiary cards at retail stores

Several grant beneficiaries who are in possession of the new Sassa gold card experienced deductions of R30 to R100 at retailers during the month of August 2018.

Acting Regional Executive Manager at Sassa, Henry De Grass says after receiving several complaints, he has requested Sapo and Sassa head office to investigate why these deductions occurred. The retailers indicated that they were not responsible.

Both Sapo and the Sassa head office request that 20 affected beneficiaries who experienced deductions at Shoprite, Checkers, Pick n Pay, Spar during the month of August forward their details to help with the investigations.

The beneficiaries are requested to furnish Sassa their names and ID numbers and send them to grantsenquirieswc@sassa.gov.za or fax to 021 4690260.

This request only applies to beneficiaries who experienced deductions from above-mentioned retailers and not banks.

Read: Sassa card holders to pay monthly R10 bank charge

To hear the rest of the conversation with Henry de Grass, listen below:


This article first appeared on CapeTalk : Sassa investigates unexplained deductions off beneficiary cards at retail stores


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