We don’t regard any complaint as a waste of time… Recently we had a taxpayer claiming a refund of R3… We receive various issues…— Adv. Eric Mkhawane, Office of the Tax Ombud
The Tax Ombud functions as a “check” on the authority of Sars.
It fights, for free, on behalf of taxpayers – and it’s winning.
According to Tax Ombud Judge Bernard Ngoepe, his office has assisted the 10 largest taxpayers in saving about R450 million.
In the year to 31 March, the Office of the Tax Ombud received 1945 complaints that fell into its mandate – with a whopping 99.79% success rate with Sars having to apply its suggestions.
Listen to the interview in the audio below (and/or scroll down for more quotes from it).
We’ve seen six Ministers of Finance since the Office of the Tax Ombud has been established.— Adv. Eric Mkhawane, Office of the Tax Ombud
We have a sifting process. Not every complaint falls within our mandate.— Adv. Eric Mkhawane, Office of the Tax Ombud
Things are improving [at Sars]. They are more responsive…— Adv. Eric Mkhawane, Office of the Tax Ombud
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