Tax payers could go back to filing returns manually if Sars system not fixed

According to a report by Mail & Guardian, it will cost the South African Revenue Services (Sars) R1 billion to fix problems with its IT infrastructure.

The system might be under threat due to the halting of the modernisation programme in 2014 after the now-suspended commissioner Tom Moyane took over.

Marc Sevitz of Tax Tim says it is scary to think that the system might collapse which means that taxpayers will have to go back to standing in queues rather than doing returns at the comfort of their own home or office.

Read: Understanding the technical glitches associated with Sars e-filing

You think what happened is that as changes were made and updates aren't done you start to see a lot of consequences and breakdowns in smaller areas of the systems which then impacts on everything in total.

Marc Sevitz, Tax Tim

For example, we have seen where taxpayers are asked to validate their banking details when they've had the same account for the past ten years. That is often the system, something in the background breaking and the system saying that person needs to go to a branch to validate their banking details.

Marc Sevitz, Tax Tim

As a result, a lot of taxpayers are experiencing delays or process malfunction and it is just causing a knock on effect that would lead to more manual processes.

Marc Sevitz, Tax Tim

With the closing of the tax season coming up in two weeks, Sevitz is optimistic that the system will be able to handle the rush without collapsing.

To hear the rest of the discussions of Sars IT infrastructure woes, listen below:


This article first appeared on CapeTalk : Tax payers could go back to filing returns manually if Sars system not fixed


Recommended

by NEWSROOM AI
Read More
'Sars executives were not told why modernisation was stopped by Moyane'

'Sars executives were not told why modernisation was stopped by Moyane'

Eyewitness News senior reporter Barry Bateman gives an update from the Nugent Commission of Inquiry.

Major General Johan Booysen says he feels vindicated by Sunday Times apology

Major General Johan Booysen says he feels vindicated by Sunday Times apology

Former KZN Hawks head Major General Johan Booysen says rogue elements within crime intelligence used journalists.

Judge Bernard Ngoepe confident Sars ombud is helping tax payers

Judge Bernard Ngoepe confident Sars ombud is helping tax payers

Tax Ombudsman, Judge Bernard Ngoepe, says his office has grown in strides throughout the years.

Did Floyd Shivambu and the EFF benefit from the looting of VBS Mutual Bank?

Did Floyd Shivambu and the EFF benefit from the looting of VBS Mutual Bank?

The Money Show’s Bruce Whitfield interviews Business Day financial journalist Warren Thompson.

Top complaints dealt with by tax ombud relate to R450m in unpaid refunds

Top complaints dealt with by tax ombud relate to R450m in unpaid refunds

The office of the Tax Ombudsman says it's monitoring allegations that Sars has been arbitrarily delaying tax refunds to citizens.

Tax Ombud fights Sars for free on your behalf. It’s winning; 99.79% success rate

Tax Ombud fights Sars for free on your behalf. It’s winning; 99.79% success rate

Got a beef with Sars (tax refund, etc.)? Bruce Whitfield interviews Office of the Tax Ombud CEO Adv. Eric Mkhawane.

Popular articles
'It turns out DA MP Natasha Mazzone was right about load shedding'

'It turns out DA MP Natasha Mazzone was right about load shedding'

Last month, Eskom shut down claims by the Democratic Alliance that load shedding was on the cards.

[WATCH] Commuters on station stop train from hitting passenger

[WATCH] Commuters on station stop train from hitting passenger

Khabazela shares tweets and Facebook posts that have gone viral.

[WATCH] How many people does it take to park a car?

[WATCH] How many people does it take to park a car?

Khabazela shares tweets and Facebook posts that have gone viral.

'We discuss stocks and options with our children at the dinner table'

'We discuss stocks and options with our children at the dinner table'

Bruce Whitfield interviews Basetsana Kumalo about her attitude to money (hopes and fears, successes and failures, etc.).

'Had abuser been a male teacher, we would have had a crazy outcry from society'

'Had abuser been a male teacher, we would have had a crazy outcry from society'

Pundits discuss the sexual misconduct allegations at Bishops Diocesan College in Cape Town.

[WATCH] Boy explaining what he heard when parents had sex goes viral

[WATCH] Boy explaining what he heard when parents had sex goes viral

Khabazela shares tweets and Facebook posts that have gone viral.

It's VW, but not as you know it - Why did Volkswagen change its logo?

It's VW, but not as you know it - Why did Volkswagen change its logo?

John Maytham asks what's behind Volkswagen's new-look logo...

[WATCH] Woman faints after hairdresser cuts 12-inch hair without telling her

[WATCH] Woman faints after hairdresser cuts 12-inch hair without telling her

Khabazela shares tweets and Facebook posts that have gone viral.