Gautrain CEO Jack Van Der Merwe has described as 'unfortunate' an incident in which a man wearing in traditional clothing was asked to leave one of its Johannesburg stations on the grounds he was inappropriately dressed.
Thando Mahlangu says he was publicly humiliated when asked to leave a Gautrain station because his traditional Ndebele outfit was deemed inappropriate.
The policy is to be appropriately dressed and but we have to look at cultural diversity, so we will be training all our security personnel and make them more conscious of traditional attire.— Jack Van Der Merwe, Gautrain CEO
Van Der Merwe says that 'appropriate' dress means a person must be wearing shoes for safety reasons.
He admits the incident has highlighted the need for cultural diversity training among their security personnel.
Listen below to the full interview: