How AI could change the game for recruiters (and job-seekers)

Recruitment guru Zanele Luvuno says artificial intelligence (AI) has the power to improve the work of the recruitment industry and the make-up of corporate South Africa.

AI, also known as machine intelligence, refers to simulated intelligence that has been programmed into computers.

Read: 'It's not enough to just do the job' - Employee retention 101

Luvuno has begun using AI as a part of the recruitment process at her firm Transcend Talent Management and on behalf of several business clients.

She explains the benefits of AI, adding that it circumvents implicit biases of human recruiters and interviewers.

Luvuno says the AI identifies a candidates aptitude for certain skills and their talent potential.

Also read: The dos and don'ts for CV writing and job interviews

She says the AI is used as pre-assessment tool, implementing behavioural and epigenetic science.

According to Luvuno, AI has helped recruiters identify potential and create necessary training interventions.

She believes that machine intelligence can be used to create better employee experience and candidate experience.

AI takes out the human factor.

Zanele Luvuno, managing director at Transcend Talent Management

AI can assess potential and performance... It takes out all of that human bias and suddenly there's a world of opportunity opened up.

Zanele Luvuno, managing director at Transcend Talent Management

In a country like South Africa, I think it's a perfect solution.

Zanele Luvuno, managing director at Transcend Talent Management

With AI, the science behind the way you work has got to be solid and understand context and environment.

Zanele Luvuno, managing director at Transcend Talent Management

The jobs are still going to be there, but it's just going to be different kinds of jobs.

Zanele Luvuno, managing director at Transcend Talent Management

You can begin to take people with potential.

Zanele Luvuno, managing director at Transcend Talent Management

Listen to the World of Work feature on The Eusebius McKaiser Show:


This article first appeared on CapeTalk : How AI could change the game for recruiters (and job-seekers)


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