Stadium Management SA confirms fans' bad experiences after Global Citizen Fest

Music fans who attended the Global Citizen Festival showpiece at the FNB Stadium on Sunday have detailed horrific experiences.

After the show ended fans had horrific experiences from extreme traffic congestion, lack of public transport and robberies occurring inside and outside the stadium.

READ: 'I have never been so scared in my life' says Global Citizen Fest fan

On The Eusebius McKaiser Show, with Africa Melane standing in, more concertgoers expressed their dismay at what went down at the concert.

Caller Cam says getting to the venue 'was a bit of a nightmare'.

But the experience inside was great, the sound had a bit of an echo in the beginning. I was a bit disappointed that for a world-class event like that the sound was not on point.

Cam, caller

When we left it was a nightmare. Someone tried to mug us and take our phones while we were waiting for the Gautrain bus, we stood there for about two hours waiting for a Gaubus.

Cam, caller

[My daughters]were victims at the Sasol garage incident that took place and my daughter said it was like a war zone.

Shazia, caller

They carried rocks to protect themselves and their phones were stolen.

Shazia, caller

More callers described how horrific it was to leave the stadium at the end of the show, and also blamed organisers for not have proper contingency plans for people entering and exiting the stadium.

CEO Stadium Management SA Jacques Grobbelaar weighed into the conversation and says it was a fantastic event and the events afterward were unfortunate.

It is with regret that when we follow social media and the large amounts of complaints about safety and security in the precinct directly after the concert.

Jacques Grobbelaar, CEO Stadium Management SA

I can assure you that I witnessed some of these incidents myself and it is of grave concern that our patrons had to be exposed to issues of violence, people were attacked and vehicles were damaged.

Jacques Grobbelaar, CEO Stadium Management SA

He explained how the planning for this specific event was undertaken, explaining that because it was an international event it was taken over by national joint operations of the Saps.

We as stadium management were not involved in the safety and security planning of the event as it would have normally been.

Jacques Grobbelaar, CEO Stadium Management SA

For the Global Citizen Festival, we provided the venue, we provided logistical services and we provided certain cleaning services at the stadium as well as medical services.

Jacques Grobbelaar, CEO Stadium Management SA

That is where our role was restricted to. The police and JMPD were responsible for municipal by-laws in the precinct of the stadium and the overall safety and security of the event.

Jacques Grobbelaar, CEO Stadium Management SA

Listen to Stadium management SA's explanation below:

Listen below to what callers and stadium management had to say:


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