Serious concerns have been raised about the lack of security outside the FNB Stadium as concertgoers were leaving the Global Citizen Festival.
After the show ended, fans had horrific experiences from extreme traffic congestion, lack of public transport and robberies occurring inside and outside the stadium.
Scores of angry revellers have taken to Twitter saying they were mugged by criminals who grabbed their cellphones as they were trying to catch rides home.
EWN's Lebogang Moeketsi, who attended the event, says as citizens of South Africa, they should also be awarded protection by the police, but that didn't happen.
She adds that the palpable fear and the vulnerability that they experienced after the event marred what had been "an amazing event".
In a nutshell, I am very wary about using words such as anarchy and chaos as I realise the impact that those words have, but that is exactly what happened yesterday.— Lebogang Moeketsi, EWN
All systems around us completely failed us, I am talking traffic control, crowd management, safety and security, it was just a logistical nightmare.— Lebogang Moeketsi, EWN
She says it appeared there was no plan when the show ended and that is when criminal elements took over.
I was almost a victim, as I was on the phone trying to locate people and all I felt was this wack as somebody wanted to grab my phone while I was screaming. I turned around and they simply just blended into the crowd because that is how chaotic it was.— Lebogang Moeketsi, EWN
There was a Gautrain driver who was also viciously attacked and that spoke of the desperation that people were feeling at the time. It was chaos.— Lebogang Moeketsi, EWN
She says all the eyewitness accounts and photographs are accurate.
People were feeling helpless and there was not a police car in sight.— Lebogang Moeketsi, EWN
For Saps to say only one case was reported and inviting people who experienced trauma to come after the fact and report is disingenuous.
Saps Brigadier Vish Naidoo says its records only show one case reported.
When a cellphone was being robbed from a citizen that was attending the event last night but the police responded and they managed to arrest the suspect and recovered the cellphone and it was very unfortunate that the incident had to happen.— Brigadier Vish Naidoo, Saps
He says it is unfortunate that there is a lot of communication about incidents on social media, however, that has not been reported the police.
He says there are allegations of lack of presence from the police, of people being robbed, mugged and hijacked but none of those cases has been reported to the police.
Which makes it very difficult for us to deny or even confirm that such things have happened.— Brigadier Vish Naidoo, Saps
Naidoo became defensive when asked how many security personnel were deployed at the precinct and says they have not released those figures.
Never before have we given figures of security forces present at an event and that is for security reasons.— Brigadier Vish Naidoo, Saps
What we had was a comprehensive security plan which they implemented which was a tried and tested concept before the World Cup, during the World Cup and after the World Cup.— Brigadier Vish Naidoo, Saps
Callers Monica and Jeff also attest to what Moeketsi was saying about the horrific experiences after the Global Citizen Festival.
I went to the Guns n Roses concert and afterward, it was absolutely chaotic, there is no control, there is no management, you go to a concert and have a fantastic time, but Lord help, you when leaving that precinct you are on your own.— Jeff, caller
We were woken up around 1 am to go and fetch my daughter, I tell you it was chaotic.— Monica, caller
Listen below to the full interview: