The National Student Financial Aid Scheme (NSFAS) says it will no longer be communicating directly with students via SMS because of concerns about a phishing scam that aims to compromise students' personal data.
Administrator Dr Randall Carolissen says they picked up on fraudulent messages going out to applicants during the festive season designed to look like messages from the NSFAS contact centre.
He says an investigation showed the messages did not originate from NSFAS systems.
We have taken the prudent step of directing students to the NSFAS portal where they log on with a personal pin number to get their application status.— Dr Randall Carolissen, NSFAS administrator
Unfortunately, we had to cut off our SMS communication. As from yesterday (Thursday), no SMS will be coming from NSFAS.— Dr Randall Carolissen, NSFAS administrator
Dr Carolissen also clarified that although applications for funding closed on 30 November 2018, exceptions could be made for applications for TVET colleges because there are still places available.
He says the Scheme received more than 400 000 new applications and has already approved over 240 000.
It is currently reviewing about 100 000 students who were previously rejected.
There are indications that quite a number of them will qualify.— Dr Randall Carolissen, NSFAS administrator
For inquiries contact NSFAS on 08000 67327 or send an email to RandallC@nsfas.org.za
To hear the rest of the conversation with Dr Randall Carolissen, listen below: