Supporters of the #PleaseCallMe Movement marched to Vodacom HQ in Midrand on Thursday.
The group is in support of Vodacom's former employee Nkosana Makate who says he invented the 'Please Call Me service when he worked for Vodacom 18 years ago.
Vodacom has made Makate an undisclosed offer but he has rejected it.
The movement had given Vodacom a deadline to pay Makate what is owed to him by 10am, however, nothing has happened.
Convernor of #PleaseCalleMe Movement Modise Setoaba says they were expecting a deal to be signed between the two parties.
But we were disappointed that when we got there, Vodacom had shut down and police were guarding the premises.— Modise Setoaba, Convenor - #PleaseCallMe Movement
He adds that they are asking South Africans to boycott Vodacom and go to other service providers until justice is achieved for Makate.
Head of legal and regulatory affairs at Vodacom Nkateko Nyoka also weighed into the matter and says to all intense and purposes, the Vodacom HQ is shut down.
This is because there are protestors associated with the #PleaseCallMe Movement demonstrating outside.— Nkateko Nyoka, Head of legal and regulatory affairs - Vodacom
He adds that it is just the Vodacom main campus that has been affected by the protest and no other stores have been shut down.
He says the protestors have not requested a meeting with Vodacom management, however, Vodacom management is at the headquarters.
When asked about the 10am deadline, Nyoka says whoever came up with that ultimatum was misguided.
Because what we are dealing with are directives that emanated from the ConCourt. And in short, the ConCourt found that there was an agreement between Vodacom and Makate. The court went further and said, the parties need to negotiate and agree on reasonable compensation.— Nkateko Nyoka, Head of legal and regulatory affairs - Vodacom
In the event of the parties failing to agree, then the Vodacom group CEO has to step in and determine the amount of reasonable compensation. All those steps have been followed.— Nkateko Nyoka, Head of legal and regulatory affairs - Vodacom
He explains that an offer was made to Makate and his lawyers sent correspondence to Vodacom and the matter is under review.
Panyaza Lesufi, in his capacity as an activist, says Vodacom needs to be upfront with the public.
If the matter is going under review, they need to tell the public so that we can react appropriately. It is within their hands, they are capable to resolve this matter.— Panyaza Lesufi, Activist
Listen below to the full interview: